Adobe 65015459 User Guide - Page 240

Clicking the Edit button displays an error message, Clicking Edit displays a different

Page 240 highlights

ADOBE CONTRIBUTE CS3 234 User Guide • The page may not exist because it has been deleted or because the user entered the wrong page filename. • The path to the file may exceed the system's maximum character length. • The correct Contribute Startup password was not entered. • On the Macintosh, the server volume is not mounted on the computer desktop. Clicking the Edit button displays an error message The user may not have proper read/write permissions on the server to edit the page, or the shared settings file may be corrupt or changed. To learn how to check the server's folder permissions, refer to the documentation supplied with the server operating system. If the server's read/write permissions are properly set, you may have a corrupt shared settings file. If this is the case, you must delete the shared settings file from the web server and create a shared settings file. To delete the shared settings file: 1 Connect to the server, either by mounting it on your desktop (Macintosh) or by logging in to it (using an FTP client, telnet, SSH, or similar software). Note: You can't perform this procedure from a web browser. 2 On the server, open the root folder of your Contribute website, and then open the _mm folder that's inside the root folder. A typical Windows directory path for the _mm folder might be: \\myServer\wwwroot\mySite\_mm A typical UNIX directory path for the _mm folder might be: /myServer/webServer/mySite/_mm The shared settings file is stored in the _mm folder. 3 Delete the shared settings file. 4 Using Contribute, select Edit > Administer Websites, and then select the website whose shared settings file you deleted. A dialog box appears informing you that the website has no administrator and asking whether you want to become the administrator for the website. Click Yes to become the website administrator. 5 You are asked to enter an administrator password. Enter and confirm the new password, and click OK. The Administer Websites dialog box appears. 6 Click Done, or proceed to administer the website. Clicking Edit Page displays a different page If you click the Edit Page button and Contribute displays a page other than the one you want, the index page file mapping may be incorrectly configured in the Administration settings in Contribute. To learn more, see "Web server index pages" on page 180.

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ADOBE CONTRIBUTE CS3
User Guide
234
The page may not exist because it has been deleted or because the user entered the wrong page filename.
The path to the file may exceed the system’s maximum character length.
The correct Contribute Startup password was not entered.
On the Macintosh, the server volume is not mounted on the computer desktop.
Clicking the Edit button displays an error message
The user may not have proper read/write permissions on the server to edit the page, or the shared settings file may
be corrupt or changed.
To learn how to check the server’s folder permissions, refer to the documentation supplied with the server operating
system.
If the server’s read/write permissions are properly set, you may have a corrupt shared settings file. If this is the case,
you must delete the shared settings file from the web server and create a shared settings file.
To delete the shared settings file:
1
Connect to the server, either by mounting it on your desktop (Macintosh) or by logging in to it (using an FTP
client, telnet, SSH, or similar software).
Note:
You can’t perform this procedure from a web browser.
2
On the server, open the root folder of your Contribute website, and then open the _mm folder that’s inside the
root folder.
A typical Windows directory path for the _mm folder might be:
\\myServer\wwwroot\mySite\_mm
A typical UNIX directory path for the _mm folder might be:
/myServer/webServer/mySite/_mm
The shared settings file is stored in the _mm folder.
3
Delete the shared settings file.
4
Using Contribute, select Edit > Administer Websites, and then select the website whose shared settings file you
deleted.
A dialog box appears informing you that the website has no administrator and asking whether you want to become
the administrator for the website. Click Yes to become the website administrator.
5
You are asked to enter an administrator password.
Enter and confirm the new password, and click OK.
The Administer Websites dialog box appears.
6
Click Done, or proceed to administer the website.
Clicking Edit Page displays a different page
If you click the Edit Page button and Contribute displays a page other than the one you want, the index page file
mapping may be incorrectly configured in the Administration settings in Contribute. To learn more, see “Web server
index pages” on page 180.