Adobe 65015459 User Guide - Page 244

Contribute freezes when sending a connection key, A web is inadvertently deleted, Users don't

Page 244 highlights

ADOBE CONTRIBUTE CS3 238 User Guide 6 When you re-define the website connection, select Edit > Administer Websites (Windows) or Contribute > Administer Websites (Macintosh) and administer the website to which you are connected. Contribute prompts you to become the administrator of the website. 7 Select Set Administrator Password to become the administrator for the site, and reset the administrator password. Contribute freezes when sending a connection key If you use a web-based e-mail account (such as Hotmail or Yahoo!) or an e-mail application that Contribute is unable to recognize, the Export Connection Wizard (Windows) or Export Connection Assistant (Macintosh) freezes when you try to automatically attach and send the connection key by e-mail. To prevent this, save the connection key to your local computer and manually attach it to an e-mail message that you create using your e-mail application. A web page is inadvertently deleted If a user inadvertently deletes a web page from the web server, you can recreate the page from the rollback copies maintained on the web server. To do this, rollbacks must be enabled, and the option to delete all rollback copies of a page must not be selected. To learn more about page rollbacks, see "Enabling and disabling rollbacks" on page 194. To replace a deleted web page: 1 Browse to the deleted page using Contribute. To do this, you can either enter the URL of the page or click a link on an existing page that links to the deleted page. When you do this, the web server responds with an HTTP 404 error (page not found). Note: Some web servers are configured so that they redirect you to the website's home page or a customized error page if a "file not found" error is encountered. If this happens, you can manually copy the page from the _baks directory located at the root of the Contribute website. 2 Select File > Actions > Roll Back to Previous Version. The Roll Back Page dialog box appears. 3 Select a previous version of the published page from the list of available pages. Note: The list of previously published pages displays as many as 99 of the previous versions of the page. Contribute displays the page in the Preview section. 4 Click the Roll Back button if the page you selected is the one you want to publish. If it is not the one you want to publish, select another page from the list, and then click Roll Back. Contribute replaces the currently published version of the page with the previously published version that you selected. The version you selected becomes the current version on the website. Note: The page you replace with the selected rollback page appears in the Roll Back Page dialog box the next time you open the dialog box. You can roll back to that version if you need to. Users don't see enough rollback copies of pages If users complain that they don't see enough rollback copies of pages to revert to, consider increasing the number of rollback files that Contribute maintains. For more information, see "Enabling and disabling rollbacks" on page 194.

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ADOBE CONTRIBUTE CS3
User Guide
238
6
When you re-define the website connection, select Edit > Administer Websites (Windows) or Contribute >
Administer Websites (Macintosh) and administer the website to which you are connected.
Contribute prompts you to become the administrator of the website.
7
Select Set Administrator Password to become the administrator for the site, and reset the administrator password.
Contribute freezes when sending a connection key
If you use a web-based e-mail account (such as Hotmail or Yahoo!) or an e-mail application that Contribute is unable
to recognize, the Export Connection Wizard (Windows) or Export Connection Assistant (Macintosh) freezes when
you try to automatically attach and send the connection key by e-mail.
To prevent this, save the connection key to your local computer and manually attach it to an e-mail message that you
create using your e-mail application.
A web page is inadvertently deleted
If a user inadvertently deletes a web page from the web server, you can recreate the page from the rollback copies
maintained on the web server. To do this, rollbacks must be enabled, and the option to delete all rollback copies of a
page must not be selected. To learn more about page rollbacks, see “Enabling and disabling rollbacks” on page 194.
To replace a deleted web page:
1
Browse to the deleted page using Contribute.
To do this, you can either enter the URL of the page or click a link on an existing page that links to the deleted page.
When you do this, the web server responds with an HTTP 404 error (page not found).
Note:
Some web servers are configured so that they redirect you to the website’s home page or a customized error page if
a “file not found” error is encountered. If this happens, you can manually copy the page from the _baks directory located
at the root of the Contribute website.
2
Select File > Actions > Roll Back to Previous Version.
The Roll Back Page dialog box appears.
3
Select a previous version of the published page from the list of available pages.
Note:
The list of previously published pages displays as many as 99 of the previous versions of the page.
Contribute displays the page in the Preview section.
4
Click the Roll Back button if the page you selected is the one you want to publish. If it is not the one you want to
publish, select another page from the list, and then click Roll Back.
Contribute replaces the currently published version of the page with the previously published version that you
selected. The version you selected becomes the current version on the website.
Note:
The page you replace with the selected rollback page appears in the Roll Back Page dialog box the next time you
open the dialog box. You can roll back to that version if you need to.
Users don’t see enough rollback copies of pages
If users complain that they don’t see enough rollback copies of pages to revert to, consider increasing the number of
rollback files that Contribute maintains.
For more information, see “Enabling and disabling rollbacks” on page 194.