Apple M9547Z/A Administration Guide - Page 136
Exporting Report Information, Evaluating the Network Test Report
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Evaluating the Network Test Report You can use the Network Test report to diagnose whether task failures in Apple Remote Desktop are due to network congestion or to some other factor. You may, for example, find that a Copy Items task is failing on a particular subnet, due to network congestion on that subnet. Here are some suggestions for evaluating your network performance based on this report: Â The number of routers between your computer and another computer can affect the time the packets take to return. When you evaluate the times for a computer, you should compare them to the times for a computer in the same area of the network or with the same number of intervening routers. Â If the maximum time for a packet to return from a computer is significantly greater than the time for other computers in the same area of the network, there may be a problem with the computer. Â If a single computer has a large number of lost packets, there may be a problem with the network connection to that computer. Â If several computers in the same area of the network have a large number of lost packets, there may be a network connection problem or a problem with an intervening router or bridge. Exporting Report Information You can export reports into a comma-delimited or tab-delimited text file. All the columns of information in the report window are included, and the report rows are exported in the order they're sorted at the time of export. Exported reports can be put into a database, spreadsheet, or word processor for further analysis or organization, or be sent to another administrator. You could even use certain reports as input files for network scanners for Remote Desktop. Alternatively, you could access the report's SQL database directly with your own SQL query tools or applications. Using standard SQL database queries you can get any or all information out of the report database for use with other applications or databases. To export a report: 1 Generate any report, and bring the report window to the front. 2 If desired, sort the report rows by selecting a new column to sort by. 3 If you do not want to export the entire report, select the rows to be exported. 4 Choose File > Export Window. 5 Name the file, and choose a location to save to. 136 Chapter 8 Administering Client Computers