Arlo Pro 2 User Manual - Page 57
Signal strength, Unusually thick walls and ceilings
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• Internet connection type (DSL, cable, and so on) and speed (Arlo requires at least 1 Mbps upstream) • Internet router model • List of other devices connected directly to your router • The last time and place that your base station successfully connected to the Internet Signal strength If an Arlo Pro 2 camera's signal to the base station is weak, recording delays might occur when motion is detected. To test whether the camera signal is strong enough, check the camera LED on the base station. If it's blinking amber, the base station detects a low data rate, which means that a camera is too far from the base station. Follow these tips to increase signal strength: • Position your base station so that it's central to all of your cameras. • Position your camera within 300 feet (90 meters) of the base station. The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other large obstruction between the camera and base station. These materials reduce signal strength the most: • Unusually thick walls and ceilings • Brick • Concrete • Stone • Ceramic • Glass, especially mirrors • Metal • Large quantities of water, such as the water in a fish tank or water heater • Mount your cameras away from devices such as cordless phone bases, baby monitors, and microwave ovens. • Don't place your Arlo system near multiple WiFi routers. Other WiFi-enabled devices can interfere with Arlo's wireless signal. 57