Belkin F5D8631-4 User Manual - Page 84
The Setup Assistant completed installation, but my web
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Troubleshooting 1 • The Setup Assistant completed installation, but my web browser doesn't work. • I am unable to connect to the Internet. The "modem" LED 2 on my Modem Router is on, and the "internet" LED is blinking. 3 1. If you cannot connect to the Internet, the "modem" LED is on, and the "internet" LED is blinking, the problem may be that your 4 connection type may not match the ISP's connection. 2. If you have a "static IP address" connection, your ISP must 5 assign you the IP address, subnet mask, and gateway address. Please refer to the section entitled "Alternate Setup Method" for details on changing this setting. 6 3. If you have a "PPPoE" connection, your ISP will assign you a user name and password and sometimes a service name. Make 7 sure the Modem Router's connection type is configured to PPPoE and the settings are entered properly. Please refer to the section entitled "Alternate Setup Method" for details on changing this 8 setting. 4. You may need to configure your Modem Router to meet the 9 specific requirements of your ISP. To search our knowledge base for ISP-specific issues, go to: http://web.belkin.com/support and type in "ISP". 10 If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support. section EN-82