Belkin F5D8631-4 User Manual - Page 85
I am unable to connect to the Internet. The modem LED
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Troubleshooting • The Setup Assistant completed, but my web browser doesn't work. • I am unable to connect to the Internet. The "modem" LED on my Modem Router is blinking, and the "internet" LED is solid. 1. If the "modem" LED is blinking, and the "internet" LED is solid, but you are unable to access the Internet, there may be thirdparty firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. 2. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. 3. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access. If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support. EN-83