Brother International HL-3400CN Network Users Manual - English - Page 149

Brother Internet Print (TCP/IP) Troubleshooting, Internet Print Port.

Get Brother International HL-3400CN - Color Laser Printer PDF manuals and user guides
UPC - 012502526223
View all Brother International HL-3400CN manuals
Add to My Manuals
Save this manual to your list of manuals

Page 149 highlights

CHAPTER 13 TROUBLESHOOTING Brother Internet Print (TCP/IP) Troubleshooting 1. The first step in troubleshooting is to make sure that you have a valid E-mail connection on both the sending PC and the receiving print server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via the POP3 server. If this does not work, there may be an Email configuration problem on the PC, on the local E-mail server, or on the remote POP3 server. Double check to make sure that the E-mail parameters that you configured on the PC and on the remote print server match those that are configured on the E-mail servers. 2. If you can print small files OK but are having problems printing large files, the problem may be in the e-mail system! Some E-mail systems have difficulties printing large files. If the file does not reach its destination intact, then the problem is with the E-mail system. 3. You can also enable the partial e-mail print facility on your client PC, this will split the e-mail up into fragments which should then not overwhelm your e-mail server. To do this, select the property dialog of the Brother Internet Print Port. 13-13

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
CHAPTER 13 TROUBLESHOOTING
13-13
Brother Internet Print (TCP/IP)
Troubleshooting
1.
The first step in troubleshooting is to make sure that you have a valid E-mail
connection on both the sending PC and the receiving print server. Try
sending an E-mail message from the PC to a user at the remote site who can
receive mail via the POP3 server. If this does not work, there may be an E-
mail configuration problem on the PC, on the local E-mail server, or on the
remote POP3 server. Double check to make sure that the E-mail parameters
that you configured on the PC and on the remote print server match those
that are configured on the E-mail servers.
2.
If you can print small files OK but are having problems printing large files,
the problem may be in the e-mail system! Some E-mail systems have
difficulties printing large files. If the file does not reach its destination intact,
then the problem is with the E-mail system.
3.
You can also enable the partial e-mail print facility on your client PC, this
will split the e-mail up into fragments which should then not overwhelm
your e-mail server. To do this, select the property dialog of the Brother
Internet Print Port.