Brother International MFC-J4420DW Basic Users Guide - Page 51

Check Paper, setting, Telephone Line Interference or, VoIP System, Using the ADF, MFC-J4420DW

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Troubleshooting Error Message Cause Action Current Tray Settings This message is displayed when the Check Paper setting to confirm the paper type and size is enabled. To not display this confirmation message, set the Check Paper setting to Off. (See Check Paper setting on page 14.) Data Remaining in Memory Print data is left in the machine's memory. Press . The machine will cancel the job and clear it from the memory. Try to print again. Disconnected The other person or other person's fax machine stopped the call. Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic(for VoIP). (See Telephone Line Interference or VoIP System on page 65.) Document Jam/too Long The document was not inserted or fed (MFC-J4420DW) correctly, or the document scanned from the ADF was too long. (See Using the ADF (MFC-J4420DW) on page 15.) (See Document jam (MFC-J4420DW) on page 47.) DR Mode in Use The machine is in Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. (See Online User's Guide: Register the Distinctive Ring Pattern.) High Temperature The room temperature is too high. After cooling the room, allow the machine to cool down to room temperature. Try again when the machine has cooled down. Hub is Unusable. A hub or USB flash drive with hub has been connected to the USB direct interface. Hubs, including a USB flash drive that has a built-in hub, are not supported. Unplug the device from the USB direct interface. Image Too Long The proportions of your photo are Choose a regularly proportioned irregular so effects could not be added. image. B Image Too Small The size of your photo is too small to Choose a larger image. trim. 39

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Troubleshooting
39
B
Current Tray Settings
This message is displayed when the
Check Paper setting to confirm the
paper type and size is enabled.
To not display this confirmation
message, set the Check Paper
setting to
Off
. (See
Check Paper
setting
on page 14.)
Data Remaining in
Memory
Print data is left in the machine's
memory.
Press
. The machine will cancel
the job and clear it from the memory.
Try to print again.
Disconnected
The other person or other person's
fax machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the
Compatibility to
Basic(for VoIP)
.
(See
Telephone Line Interference or
VoIP System
on page 65.)
Document Jam/too Long
(MFC-J4420DW)
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
(See
Using the ADF
(MFC-J4420DW)
on page 15.)
(See
Document jam
(MFC-J4420DW)
on page 47.)
DR Mode in Use
The machine is in Distinctive Ring
mode. You cannot change the
Receive Mode from
Manual
to
another mode.
Set Distinctive Ring to
Off
.
(See Online User’s Guide:
Register
the Distinctive Ring Pattern
.)
High Temperature
The room temperature is too high.
After cooling the room, allow the
machine to cool down to room
temperature. Try again when the
machine has cooled down.
Hub is Unusable.
A hub or USB flash drive with hub has
been connected to the USB direct
interface.
Hubs, including a USB flash drive that
has a built-in hub, are not supported.
Unplug the device from the USB
direct interface.
Image Too Long
The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small
The size of your photo is too small to
trim.
Choose a larger image.
Error Message
Cause
Action