Brother International MFC-J4420DW Basic Users Guide - Page 65

Additional paper jam clear operations, d

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Troubleshooting NOTE If there is a repeat paper jam, a small scrap of paper may be stuck in the machine. (See Additional paper jam clear operations on page 53.) Additional paper jam clear operations B a If you experience paper jams repeatedly (3 times or more), the Touchscreen displays a message asking if you want to remove the scraps. Press Yes to return to the Home screen. b Press (Settings). c Press Maintenance. d Press a or b to display Remove Paper Scraps. e Press Remove Paper Scraps. f Follow the instructions on the Touchscreen to remove the paper scraps. NOTE During the procedure, you must load the Maintenance sheet (included with your machine) in Landscape position in the manual feed slot. (If you do not have the Maintenance sheet, use one sheet of Letter or A4 size thick paper, such as glossy paper.) B 53

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Troubleshooting
53
B
NOTE
If there is a repeat paper jam, a small
scrap of paper may be stuck in the
machine. (See
Additional paper jam clear
operations
on page 53.)
Additional paper jam clear operations
B
a
If you experience paper jams repeatedly
(3 times or more), the Touchscreen
displays a message asking if you want
to remove the scraps.
Press
Yes
to return to the Home screen.
b
Press
(
Settings
).
c
Press
Maintenance
.
d
Press
a
or
b
to display
Remove Paper Scraps
.
e
Press
Remove Paper Scraps
.
f
Follow the instructions on the
Touchscreen to remove the paper
scraps.
NOTE
During the procedure, you must load the
Maintenance sheet (included with your
machine) in Landscape position in the
manual feed slot. (If you do not have the
Maintenance sheet, use one sheet of
Letter or A4 size thick paper, such as
glossy paper.)