Brother International MFC-J4420DW Basic Users Guide - Page 59

Transferring the Fax Journal report to another fax machine, Document jam (MFC-J4420DW)

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Troubleshooting c Make sure you have set PC-Fax Receive on the machine. (See Online User's Guide: Use PC-Fax Receive to transfer Received Faxes to Your Computer (Windows® only).) If faxes are in the machine's memory when you set up PC-Fax Receive, the Touchscreen displays a message asking if you want to transfer the faxes to your PC. d Do one of the following:  To transfer all faxes to your PC, press Yes. If Fax Preview is set to Off, the Touchscreen displays a message asking if you also want to turn on the backup print option.  To exit and leave the faxes in the machine's memory, press No. e Press . Transferring the Fax Journal report to another fax machine B If you have not set up your Station ID, you cannot enter fax transfer mode. (See How to set your Station ID on page 28.) a Press error. to temporarily interrupt the b Press (Settings). c Press All Settings. d Press a or b to display Service. e Press Service. f Press Data Transfer. g Press Report Transfer. h Enter the fax number where the Fax Journal report will be forwarded. i Press Fax Start. Document jam (MFC-J4420DW) B Documents can jam in the ADF if they are not inserted or fed correctly, or if they are too long. Follow the steps to clear a document jam. Document is jammed in the top of the ADF B a Take out any paper from the ADF that is not jammed. b Open the ADF cover. c Remove the jammed document by pulling it upward. 1 1 ADF cover d Close the ADF cover. e Press . B IMPORTANT To avoid future document jams, close the ADF cover correctly by placing your hands in the center and pressing down gently. Document is jammed inside the ADF B a Take any paper that is not jammed out of the ADF. b Lift the document cover. 47

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Troubleshooting
47
B
c
Make sure you have set PC-Fax
Receive on the machine.
(See Online User’s Guide:
Use PC-Fax
Receive to transfer Received Faxes to
Your Computer (Windows
®
only)
.)
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
Touchscreen displays a message
asking if you want to transfer the faxes
to your PC.
d
Do one of the following:
To transfer all faxes to your PC,
press
Yes
. If Fax Preview is set to
Off
, the Touchscreen displays a
message asking if you also want to
turn on the backup print option.
To exit and leave the faxes in the
machine’s memory, press
No
.
e
Press
Transferring the Fax Journal report to
another fax machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode.
(See
How to set your Station ID
on page 28.)
a
Press
to temporarily interrupt the
error.
b
Press
(
Settings
).
c
Press
All Settings
.
d
Press
a
or
b
to display
Service
.
e
Press
Service
.
f
Press
Data Transfer
.
g
Press
Report Transfer
.
h
Enter the fax number where the Fax
Journal report will be forwarded.
i
Press
Fax Start
.
Document jam
(MFC-J4420DW)
B
Documents can jam in the ADF if they are not
inserted or fed correctly, or if they are too
long. Follow the steps to clear a document
jam.
Document is jammed in the top of the
ADF
B
a
Take out any paper from the ADF that is
not jammed.
b
Open the ADF cover.
c
Remove the jammed document by
pulling it upward.
1
ADF cover
d
Close the ADF cover.
e
Press
.
IMPORTANT
To avoid future document jams, close the
ADF cover correctly by placing your hands
in the center and pressing down gently.
Document is jammed inside the ADF
B
a
Take any paper that is not jammed out
of the ADF.
b
Lift the document cover.
1