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Canon Color imageCLASS MF8350Cdn Color imageCLASS MF8350Cdn/MF8050Cn Basic Ope - Page 131

Canon Color imageCLASS MF8350Cdn Manual

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Chapter Troubleshooting This section describes solutions for cases such as paper jam and when problems are not solved. 9 Clearing Jams Document Jams in the Feeder Paper Jams in the Paper Cassette (Cassette 1 or 2) Paper Jams in the Multi-purpose Tray (MF8350Cdn Only) Paper Jams in the Manual Feed Slot (MF8050Cn Only) 9-2 9-2 9-3 9-4 9-5 Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only) 9-6 Paper Jams in the Output Area (MF8350Cdn Only) 9-7 Paper Jams in the Output Area and Rear Cover (MF8050Cn Only) 9-8 Display Messages Error Code If Appears Troubleshooting Check the Following First Is the power switch turned ON? Has the power switch been just turned ON? Is the machine in Sleep mode? Is the Error indicator on or blinking? Is a message displayed on the display? Is the telephone line connected or configured properly? 9-9 9-9 9-11 9-12 9-12 9-12 9-12 9-12 9-12 9-13 9-13 If You Cannot Solve a Problem 9-13 If a Power Failure Occurs If You Cannot Solve a Problem Customer Support (U.S.A.) Customer Support (Canada) 9-14 9-15 9-15 9-16 9-1

Section	Page
Contents	8
Manuals for the Machine	11
Available Features	12
How to Use This Manual	12
Important Safety Instructions	13
Installation Requirements and Handling	17
Legal Notices	19
Laser Safety	23
1. Before Using the Machine	25
Names and Functions on Each Part of the Machine	26
Front Side	26
Back Side	27
Interior	28
Multi-purpose Tray (Manual Feed Slot)	29
Paper Cassette	30
Operation Panel	31
Main Operation Panel	31
Fax Operation Panel	32
LCD (Standby Mode)	33
Copy Mode	33
Fax Mode	33
Scan Mode	33
Text Input Method	34
Changing Entry Mode	34
Entering Letters and Symbols	34
Moving the Cursor (Entering a Space)	34
Deleting Characters	34
Setting the Sleep Timer	35
Setting the Current Date and Time	36
2. Document and Paper Handling	37
Documents Requirements	38
Scanning Range	38
Copy	38
FAX	39
Scan (Saving in a Computer)	39
Scan (Saving in a USB Memory)	39
Placing Documents	40
Placing Documents on the Platen Glass	40
Loading Document in the Feeder	40
Paper Requirements	42
Paper Size	42
Paper Type	43
Printable Range	44
Loading Paper	45
In the Paper Cassette	45
In the Multi-Purpose Tray (for MF8350Cdn)	47
In the Manual Feed Slot (for MF8050Cn)	48
Precautions when Loading Paper	49
Paper Loading Capacity	49
Paper Loading Orientation	50
When printing paper with a letterhead or logo (previously printed paper)	50
Printing on Envelopes	51
Setting a Paper Size and Type	52
For the Paper Cassette	52
Registering the Default Paper Settings for the Multi-purpose Tray (Manual Feed Slot)	52
Registering a Custom Paper Size	53
Selecting Print Side (MF8350Cdn Only)	55
When setting this item to <Print Speed Priority> (the default setting)	55
When setting this item to <Print Side Priority>	55
3. Copying	57
Basic Copying Method	58
Canceling Copy Jobs	58
Copy Settings	59
Selecting Copy Papers	59
Adjusting the Density	59
Selecting Image Quality (Copy)	60
Enlarging/Reducing Copies	61
Multiple Documents onto One Sheet (N on 1)	61
Collating Copies	62
Erase Dark Borders and Frame Lines (Frame Erase)	62
Emphasize the Outline of an Image (Sharpness)	62
Copying the ID Card	63
Changing the Default Values	64
4. Printing from a Computer	65
Installing the Printer Driver	66
Printing from a Computer	67
Scaling Print Output	67
Printing Multiple Pages on One Sheet	67
Checking/Deleting Print Jobs	68
Checking Print Status in the Middle of Printing or Waiting	69
Deleting Print Job in the Middle of Printing or Waiting	69
5. Registering Destinations in the Address Book	71
Address Book	72
One-touch Keys	72
Coded Dialing	72
Group Dialing	72
Storing/Editing One-Touch Keys	73
Storing/Editing from the Operation Panel	73
Storing/Editing from the Remote UI	74
Storing/Editing Coded Dial Codes	76
Storing/Editing from the Operation Panel	76
Storing/Editing from the Remote UI	78
Storing/Editing Recipients for Group Dialing	79
Storing/Editing from the Operation Panel	79
Storing/Editing from the Remote UI	82
6. Using the Fax Functions	85
Basic Method for Sending Faxes	86
Canceling Sending of Fax Documents	86
Fax Settings	87
Image Quality Settings	87
Density Settings	87
Sharpness Settings	87
Specifying Destinations	88
Specifying Destinations by Entering a Fax Number	88
Specifying Destinations Using the One-Touch Keys	88
Specifying Destinations Using Coded Dial	88
Specifying Destinations Using Group Dialing	89
Specifying Destinations Using the Address Book	89
Redialing (Manual Redialing)	90
Useful Fax Sending Methods	91
Sending a Fax after Making a Phone Call (Manual Sending)	91
Push-button Telephone Service Using a Dial-line	91
Sending a Fax Abroad (Adding Pauses)	92
Sending to Multiple Destinations at a Time (Sequential Broadcast)	93
Receiving Faxes	94
Receive Mode	94
Changing the Receive Mode	96
Detailed Settings for the Fax/Tel Mode	97
Forwarding Fax Documents	98
Registering Forwarding Destinations (Automatic Forwarding)	98
Forwarding Received Fax Documents in Memory to Other Destinations (Manual Forwarding)	98
Re-forwarding/Printing/Deleting the Documents in which a Forwarding Error Occurs	99
Checking/Handling Fax Documents in Memory	101
Checking/Canceling Fax Transmission Documents	101
Printing Received Fax Documents	101
Checking/Deleting Received Fax Documents	102
Checking the History of Received/Sent Fax Documents	103
Changing the Default Values for Fax	104
Changing the Fax Settings (Items Specified Using the [Menu] Button)	105
Setting procedure for Sending	105
Setting Items for the Send Settings	105
Register Username	106
Change Defaults	106
Sender ID	106
Fax No.	106
Select Line Type	106
Offhook Alarm	106
ECM Sending	106
Pause Time	107
Auto Redial	107
Check Dial Tone Before Sending	107
Setting Procedure for Receiving	107
Setting Items for the Receive Settings	108
Receive Data Reduction	108
Received Page Footer	108
Continue Printing When Toner Is Low	108
ECM Receiving	108
Incoming Ring	109
Remote Receiving	109
Manual/Auto Switch	109
System settings procedure	109
Setting Items for the System Settings	110
Send Start Speed	110
Receive Start Speed	110
Select Country/Region	110
Memory Lock Settings	110
Address Book PIN	111
Restrict New Destinations	111
Allow Driver Faxing	111
Restrict Sending from History	111
Fax No. Confirmation Re-Entry	111
Restrict Sequential Broadcast	111
7. Using the Scan Functions	113
Basic Operation Methods for Scanning	114
Scanning Documents and Saving Them in a Computer (USB & Network Connection)	114
Saving Scanned Documents in a USB Memory	115
8. Maintenance	117
Cleaning the Machine	118
Cleaning the Exterior	118
Cleaning the Fixing Unit	118
Cleaning the ITB	119
Cleaning the Platen Glass	119
Cleaning the Feeder Automatically	120
Replacing Toner Cartridges	121
About the Supplied Toner Cartridge	121
About Replacement Toner Cartridges	121
Handling Toner Cartridges	122
Checking the Toner Level	122
When a Message Appears	123
Replacing Toner Cartridges	123
Precautions when Replacing Toner Cartridges	124
Purchase Consumables	125
Recycling Used Cartridges	126
The Clean Earth Campaign	126
U.S.A. PROGRAM	126
Packaging	126
Shipping	127
CANADA PROGRAM-CANADA PROGRAMME	128
Transporting the Machine	129
Precautions when Transporting the Machine	130
9. Troubleshooting	131
Clearing Jams	132
Document Jams in the Feeder	132
Paper Jams in the Paper Cassette (Cassette 1 or 2)	133
Paper Jams in the Multi-purpose Tray (MF8350Cdn Only)	134
Paper Jams in the Manual Feed Slot (MF8050Cn Only)	135
Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only)	136
Paper Jams in the Output Area (MF8350Cdn Only)	137
Paper Jams in the Output Area and Rear Cover (MF8050Cn Only)	138
Display Messages	139
Error Code	139
If <Incorrect size/setting> Appears	141
Troubleshooting	142
Check the Following First	142
Is the power switch turned ON?	142
Has the power switch been just turned ON?	142
Is the machine in Sleep mode?	142
Is the Error indicator on or blinking?	142
Is a message displayed on the display?	143
Is the telephone line connected or configured properly?	143
If You Cannot Solve a Problem	143
If a Power Failure Occurs	144
If You Cannot Solve a Problem	145
Customer Support (U.S.A.)	145
Customer Support (Canada)	146
10. Registering/Setting the Various Functions	147
Setting Menu List	148
Printing a User Data List	148
Contents of the Setting Menu	148
11. Appendix	153
Main Specifications	154
Machine Specifications	154
Copy Specifications	154
Printer Specification	154
Scanner Specifications	155
Fax Specifications	155
Telephone Specifications	155
Cassette Feeding Unit-V1 (optional) (MF8350Cdn Only)	155