Canon Color imageCLASS MF8350Cdn Color imageCLASS MF8350Cdn/MF8050Cn Basic Ope - Page 145

Canon Color imageCLASS MF8350Cdn Manual

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If You Cannot Solve a Problem Customer Support (U.S.A.) If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hours a day at the website http://www.canontechsupport.com. Please have the following information ready when you contact Canon: • Product name (Color imageCLASS MF8350Cdn/MF8050Cn) • Serial number (a character string which consists of three alphabets and a 5-digit number and is indicated on the label located inside the front cover of the machine) MF8350Cdn MF8050Cn Serial No. Serial No. Serial Number Serial Number • Place of purchase • Nature of problem • Steps you have taken to solve the problem and the results WARNING If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power cord, and contact Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. IMPORTANT Troubleshooting Attempting to repair the machine yourself may void the limited warranty. 9-15

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9-15
Troubleshooting
If You Cannot Solve a Problem
Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at
1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hours
Please have the following information ready when you contact Canon:
Product name (Color imageCLASS MF8350Cdn/MF8050Cn)
Serial number (a character string which consists of three alphabets and a 5-digit number and is indicated on the label located
inside the front cover of the machine)
M±8350Cdn
Serial No.
Serial Number
O
M±8050Cn
Serial No.
Serial Number
O
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
WARNING
If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power cord, and contact
Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
IMPORTANT
Attempting to repair the machine yourself may void the limited warranty.