Canon Color imageCLASS MF8350Cdn Color imageCLASS MF8350Cdn/MF8050Cn Basic Ope - Page 140

Canon Color imageCLASS MF8350Cdn Manual

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Cause #022 Action Cause 1 Action 1 #037 Action 2 Cause 2 Action Cause 1 Action #054 Cause 2 Action #099 Cause Action Cause 1 Action Cause 2 #701 Action Sending faxes from a computer is restricted. The restriction needs to be released. Contact your administrator for more details. e-Manual → Security → Restricting Destination Operations/Sending Functions → Restricting Faxes Sent from a Computer The machine's memory is full. Print, send, or delete any documents stored in the memory. For a copy job, divide the document into two or set to before copying. e-Manual → Copy → Selecting Image Quality (Copy) The data size exceeds the machine's memory size. Reduce the data resolution or change the file format to reduce the data size. When a fax is sent from a computer, the user abbreviation or the user fax number is not registered. Register the user abbreviation and the user fax number. When a fax is sent from a computer or when the destination is imported from the address book, the recipient's fax number exceeds 40 digits. Register the recipient's fax number again. You canceled the job in a user's operation. Send it again as needed. Authentication of ID or PIN failed due to departmental ID management. Specify the correct department ID or PIN, repeat the operation. Unknown ID jobs are restricted. The restriction needs to be released. Contact your administrator for more details. e-Manual → Security → Specifying the Setting for Departmental ID Management → Specifying Whether or Not to Receive a Print Job from an Unknown ID e-Manual → Security → Specifying the Setting for Departmental ID Management → Specifying Whether or Not to Receive a Scan Job from an Unknown ID The job cannot be printed due to the incorrect image format. Repeat the operation. An error has occurred because the main power switch was turned OFF while a job was being processed. Repeat the operation. The job was not able to be processed due to the reason why it was canceled from an application or operating system while the print data was being sent to this machine from a computer etc. Check the settings, and then repeat the operation. Printing cannot be performed because print data was received from a printer driver which is not for the machine. Print the data again from the printer driver for the machine. Printing cannot be performed because print data is broken. Repeat the operation. A process problem in the printer has occurred, and the machine does not operate properly Turn OFF the main power switch, wait for more than 10 seconds, and then turn it ON again. If the problem is not solved, turn OFF the main power switch, disconnect the power cord, and contact your local authorized Canon dealer or the Canon help line. The job waiting to be sent or received has canceled by a user. Retry to send or receive the job as needed. #822 #852 Cause Action Cause Action Cause Action Cause 1 Action Cause 2 Action Cause #853 #861 Troubleshooting #863 Action Cause Action #995 9-10

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9-10
Troubleshooting
#022
Cause
Sending faxes from a computer is restricted.
Action
The restriction needs to be released. Contact your administrator for more details.
e-Manual
→
Security
→
Restricting Destination Operations/Sending Functions
→
Restricting Faxes Sent from a
Computer
#037
Cause 1
The machine's memory is full.
Action 1
Print, send, or delete any documents stored in the memory.
Action 2
For a copy job, divide the document into two or set <Original Type> to <Text/Photo/Map (Speed)> before
copying.
e-Manual
→
Copy
→
Selecting Image Quality (Copy)
Cause 2
The data size exceeds the machine's memory size.
Action
Reduce the data resolution or change the ²le format to reduce the data size.
#054
Cause 1
When a fax is sent from a computer, the user abbreviation or the user fax number is not registered.
Action
Register the user abbreviation and the user fax number.
Cause 2
When a fax is sent from a computer or when the destination is imported from the address book, the recipient's fax
number exceeds 40 digits.
Action
Register the recipient's fax number again.
#099
Cause
You canceled the job in a user's operation.
Action
Send it again as needed.
#701
Cause 1
Authentication of ID or PIN failed due to departmental ID management.
Action
Specify the correct department ID or PIN, repeat the operation.
Cause 2
Unknown ID jobs are restricted.
Action
The restriction needs to be released. Contact your administrator for more details.
e-Manual
→
Security
→
Specifying the Setting for Departmental ID Management
→
Specifying Whether or Not
to Receive a Print Job from an Unknown ID
e-Manual
→
Security
→
Specifying the Setting for Departmental ID Management
→
Specifying Whether or Not
to Receive a Scan Job from an Unknown ID
#822
Cause
The job cannot be printed due to the incorrect image format.
Action
Repeat the operation.
#852
Cause
An error has occurred because the main power switch was turned OFF while a job was being processed.
Action
Repeat the operation.
#853
Cause
The job was not able to be processed due to the reason why it was canceled from an application or operating
system while the print data was being sent to this machine from a computer etc.
Action
Check the settings, and then repeat the operation.
#861
Cause 1
Printing cannot be performed because print data was received from a printer driver which is not for the machine.
Action
Print the data again from the printer driver for the machine.
Cause 2
Printing cannot be performed because print data is broken.
Action
Repeat the operation.
#863
Cause
A process problem in the printer has occurred, and the machine does not operate properly
Action
Turn OFF the main power switch, wait for more than 10 seconds, and then turn it ON again.
If the problem is not solved, turn OFF the main power switch, disconnect the power cord, and contact your local
authorized Canon dealer or the Canon help line.
#995
Cause
The job waiting to be sent or received has canceled by a user.
Action
Retry to send or receive the job as needed.