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Canon EOS R5 C Advanced User Guide VIDEO edition - Page 215

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Troubleshooting Sound is distorted or is recorded at lower levels. - This may happen when the appropriate audio level is not set correctly. Adjust the audio recording level manually (A 104). You can also activate the microphone attenuator (A 104) to reduce the audio level. - The audio level is adjusted manually and the recording level is set too low. Check the audio level meter on the screen and adjust the audio level correctly (A 104). The picture is displayed correctly but there is no sound from the built-in speaker. - Speaker volume is turned off. Adjust the volume (A 139). - Disconnect any cables/external devices connected to the × (headphone) terminal. 215 Cards and Accessories Cannot insert the card. - The card you are trying to insert is not facing the correct direction. Turn it over and insert it. Cannot record on the SD card. - A compatible card must be used (A 33). - Initialize the card (A 35) when you use it with the camera for the first time. - The card is full or it already contains the maximum number of clips (999 clips). Delete recordings (A 143) to free some space or replace the card. - The clip number has reached its maximum value. Save your recordings and initialize the card (A 35) or delete all the clips (A 143). - The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch. - The folder and file numbers for MP4 clips and photos have reached their maximum value. Set > [Æ Recording/Media Setup] > [MP4 Clip/Photo Numbering] to [Reset] and insert a new card. Recording to and playing back from a card is slow. - This may occur as recordings are made and deleted repeatedly over time. Save your recordings and initialize the card (A 35). Connections with External Devices Video noise appears on a nearby TV screen. - When using the camera in a room where a TV is located, keep a distance between the AC adapter and the power or antenna cables of the TV. Network Functions Check This First • Are the camera, computer or other network devices all turned on? • Is the network working and correctly configured? • Are all network devices correctly connected to the same network as the camera? • When using a Wi-Fi network, are there any obstructions between the camera and the access point or between the network device used and the access point?

Section	Page
Safety Instructions	2
Introduction	9
About this Manual	9
Conventions Used in this Manual	10
Supplied Accessories	11
About the Instruction Manual	11
Names of Parts	12
Camera	12
Preparations	15
Preparing the Power Supply	15
Using a Battery	15
Using a Power Outlet	18
Using the LCD Screen	19
Date, Time and Language Settings	20
Setting the Date and Time	20
Changing the Language	21
Using the Menus	22
Selecting an Option from the Menu	22
Using the Customized Menus (My Menu)	24
Locking the camera's controls (key lock)	25
Preparing the Camera	26
Preparing the Lens	26
In-Camera Lens Correction	28
Checking the Required Type of Power Source (Power Source Navigation)	29
Using the Viewfinder	30
Checking the Camera's Inclination	32
Attaching an Accessory Compatible with the Multi-Function Shoe	32
Preparing Recording Media	33
Compatible Recording Media	33
Inserting a Memory Card	34
Removing a Memory Card	35
Initializing Cards	35
Setting a Card’s Volume Label	36
Switching Between Card Slots	36
Checking the Remaining Recording Time on a Card	36
Recovering Recordings	37
Selecting the Video Recording Method	38
Setting the File Name for Recordings	40
RAW/XF-AVC Clips File Names	40
MP4 Clip and Photo Numbering	41
Using the Fan	43
Adjusting the Black Balance	44
Sensor Cleaning	45
Recording	47
Recording Video	47
Recording	47
Onscreen Displays	49
LCD Panel	54
Reviewing a Recording	55
Adjusting Camera and Recording Settings	56
Performing Basic Settings with Direct Touch Control	56
Direct Setting Mode (FUNC Button)	57
Video Recording Configuration: Video Format, Sensor Mode, System Frequency, Resolution and Frame Rate	59
Selecting the System Frequency	61
Selecting the Sensor Mode	61
Selecting the Main Recording Format	61
Selecting the Resolution and Bit Rate of Primary Clips	62
Selecting the Frame Rate	62
Selecting the Main Recording Destination	62
Sub Recording Clips	63
Proxy Clips	70
Shutter Speed	72
ISO Speed/Gain	74
Base ISO Speed	75
Manual ISO Speed/Gain Value	75
Automatic ISO Speed/Gain	76
Aperture	78
Aperture Settings of the Lens	78
Manual Aperture: Changing the Aperture Value	78
Momentary Automatic Aperture - Push Auto Iris	80
Automatic Aperture	80
Exposure Compensation - AE Shift	81
Light Metering Mode	81
White Balance	82
White Balance Mode	82
Custom White Balance	82
Color Temperature/Preset White Balance	83
Auto White Balance (AWB)	84
Focus	85
Focus Mode on the Lens	85
Manual Focus	85
Using the Focus Assistance Functions	86
One-Shot AF	88
Continuous AF	88
Changing the AF Frame Type and Position	90
Face Detection	91
Image Stabilization	93
Zoom	94
Zoom Modes of the Lens	94
Adjusting the Zoom	94
Onscreen Markers, Zebra Patterns and False Color	95
Displaying Onscreen Markers	95
Displaying Zebra Patterns	97
Displaying False Color	97
Setting the Time Code	98
Selecting the Time Code Mode	98
Selecting Drop or Non-Drop Frame	99
Setting the User Bit	99
Synchronizing with an External Device	100
Connecting an External Device	100
Time Code Signal Input	100
Time Code Signal Output	101
Recording Audio	102
Audio Format for MP4 Clips	102
Recording Audio Using the Second Card Recording Functions	103
Connecting an External Microphone or External Audio Input Source to the Camera	103
Adjusting the Audio Recording Level	104
Advanced Audio Input Settings	104
Monitoring the Audio with Headphones	105
Colors Bars/Audio Reference Signal	106
Color Bars	106
Audio Reference Signal	106
Video Scopes	107
Displaying a Video Scope	107
Changing the Waveform Monitor Settings	107
Changing the Vectorscope Settings	108
Adding Marks to Clips in CAMERA Mode	109
Adding a Shot Mark while Recording	109
Adding an OK Mark or Check Mark to the Last Clip Recorded	109
Using Metadata	110
Setting a User Memo Created with Canon XF Utility	110
Using News Metadata	111
Entering Slate Information About the Recording	112
Special Recording Modes	113
Slow & Fast Motion Recording	113
Pre-recording	115
Frame Recording Mode	116
Interval Recording Mode	117
Continuous Recording	118
Using Anamorphic Lenses	119
Web Camera Function	120
Customization	121
Assignable Buttons	121
Changing the Assigned Function	121
Assignable functions	122
Custom Picture Settings	125
Selecting Custom Picture Files	125
Preset Picture Settings	125
Editing a Custom Picture File’s Settings	126
Look Files	127
Saving a Custom Picture File	128
Available Custom Picture Settings	129
Saving and Loading Menu Settings	133
Saving Menu Settings	133
Loading Menu Settings	133
Playback	135
Playback	135
Displaying the Index Screen	135
Playing Back Recordings	136
Onscreen Displays During Clip Playback	137
Clip Playback Controls	138
Adjusting the Volume	139
File Operations	140
File Menu Operations	140
Displaying Clip Information	141
Adding OK Marks or Check Marks	142
Deleting OK Marks or Check Marks	142
Adding/Deleting Shot Marks	142
Deleting All the Shot Marks from a Clip	143
Deleting Recordings	143
Deleting the User Memo and GPS Information from a Clip	143
External Connections	145
Video Output Configuration	145
Video Output Configuration (Recording/Playback)	145
Connecting to an External Monitor or Recorder	147
Using the HDMI OUT Terminal	147
RAW Video Output from the HDMI OUT terminal	148
Superimposing Onscreen Displays on Video Outputs	149
Changing the Opacity Level of Onscreen Displays	149
Selecting the Output Range	150
Applying the View Assistance Function to the LCD Screen	151
Adjusting the Gain Difference When Converting HDR to SDR	152
Audio Output Channels	153
Importing Files to a Computer/Smartphone	154
Saving Files	154
Saving MP4 Clips	154
Saving WAV Files	155
Saving Recordings to a Smartphone	155
Developing RAW Clips	155
Network Functions	157
Network functions and connection types	157
Using a Wi-Fi Network	158
Using a Wired (Ethernet) Network	159
Configuring Connection Settings	160
Activating a Network Connection	160
Adding a New Connection Setting Using the Wizard	161
Function Settings	162
Other Connection Methods	165
Other Network Settings	168
802.1X Authentication	168
Checking and Changing Connection Settings (SET)	169
Checking and Changing Communication Settings (NW)/Function Settings (MODE)	170
Checking the Network’s Status	173
FTP File Transfer	174
Transferring a Single Clip	174
Transferring All Clips	174
IP Streaming	175
Browser Remote: Controlling the Camera from a Network Device	177
Starting Browser Remote	177
Using Browser Remote	179
Transferring Recordings to a Smartphone	184
Additional Information	185
Menu Options	185
Displaying the Status Screens	197
Using a USB Power Adapter	207
Using a Battery Grip	208
Button and Dial Operations	208
Using the WFT-R10 Wireless File Transmitter	209
Supplying Power from a Household Outlet	209
Button and Dial Operations	210
Troubleshooting	212
List of Messages	218
Handling Precautions	225
Maintenance/Others	227
System Map	228
Specifications	230
Camera	230
Accessories	233
Compatible Lenses and Functions	234
Reference Tables	236
Approximate Recording Time on a Card	236
Approximate Continuous Video Recording Times	238
Charging Times	239
Appendix: Camera Dimensions	240

Match case Limit results 1 per page

215

Trouble

hooting

Sound i

torted or i

recorded at lower level

- Thi

may happen when the appropriate audio level i

not

et correctly. Adju

t the audio recording level manually

(

104). You can al

o activate the microphone attenuator (

104) to reduce the audio level.

- The audio level i

adju

ted manually and the recording level i

et too low. Chec

the audio level meter on the

creen

and adju

t the audio level correctly (

104).

The picture i

played correctly but there i

ound from the built-in

peaker.

pea

er volume i

turned off. Adju

t the volume (

139).

- Di

connect any cable

/external device

connected to the

(headphone) terminal.

Card

and Acce

orie

Cannot in

ert the card.

- The card you are trying to in

ert i

not facing the correct direction. Turn it over and in

ert it.

Cannot record on the SD card.

- A compatible card mu

t be u

ed (

33).

- Initialize the card (

35) when you u

e it with the camera for the fir

t time.

- The card i

full or it already contain

the maximum number of clip

(999 clip

). Delete recording

(

143) to free

ome

pace or replace the card.

- The clip number ha

reached it

maximum value.

ave your recording

and initialize the card (

35) or delete all the

clip

(

143).

- The LOCK

witch on the

D card i

et to prevent accidental era

ure. Change the po

ition of the LOCK

witch.

- The folder and file number

for MP4 clip

and photo

have reached their maximum value.

[

Recording/Media

etup]

[MP4 Clip/Photo Numbering] to [Re

et] and in

ert a new card.

Recording to and playing back from a card i

low.

- Thi

may occur a

recording

are made and deleted repeatedly over time.

ave your recording

and initialize the card

(

35).

Connection

with External Device

Video noi

e appear

on a nearby TV

creen.

- When u

ing the camera in a room where a TV i

located,

eep a di

tance between the AC adapter and the power or

antenna cable

of the TV.

Network Function

Chec

Thi

Fir

•

Are the camera, computer or other network devices all turned on?

•

Is the network working and correctly configured?

•

Are all network devices correctly connected to the same network as the camera?

•

When using a Wi-Fi network, are there any obstructions between the camera and the access point or

between the network device used and the access point?