Canon PIXMA MX300 MX300 series Quick Start Guide - Page 92

Paper Jams

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Paper Jams Cause Action Paper jammed in the Paper Output Slot Remove the paper following the procedure below. or the Rear Tray. (1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier. Landscape credit card-sized paper jammed inside the machine. z If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it. Be careful not to touch the components inside the machine. After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on. z If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically. (2)Reload the paper in the machine, and press the OK button on the machine. If you turned off the machine in step (1), all print jobs in queue are canceled. Reprint if necessary. Note z For details on how to load paper, see "Loading Printing Paper" on page 9. z When reloading the paper in the machine, see "Paper Does Not Feed Properly" on page 87 to confirm that you are using the correct paper and are loading it into the machine correctly. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Do not load credit card-sized paper in landscape orientation. Slowly pull out the paper from the Rear Tray and remove it. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 88 Troubleshooting

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88
Troubleshooting
Paper Jams
Cause
Action
Paper jammed in the Paper Output Slot
or the Rear Tray.
Remove the paper following the procedure below.
(1)
Slowly pull the paper out, either from the Rear Tray or from the Paper Output
Slot, whichever is easier.
If the paper tears and a piece remains inside the machine, turn the machine
off, open the Scanning Unit (Printer Cover) and remove it.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Printer Cover), and turn it
back on.
If you cannot pull the paper out, turn the machine off and turn it back on. The
paper will be ejected automatically.
(2)
Reload the paper in the machine, and press the
OK
button on the machine.
If you turned off the machine in step (1), all print jobs in queue are canceled.
Reprint if necessary.
Note
For details on how to load paper, see “Loading Printing Paper” on page 9.
When reloading the paper in the machine, see “Paper Does Not Feed
Properly” on page 87 to confirm that you are using the correct paper and are
loading it into the machine correctly.
If you cannot remove the paper or the paper tears inside the machine, or if the
paper jam error continues after removing the paper, contact your Canon service
representative.
Landscape credit card-sized paper
jammed inside the machine.
Do not load credit card-sized paper in landscape orientation.
Slowly pull out the paper from the Rear Tray and remove it.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact your Canon service representative.