Canon S400 User Manual - Page 308

Printout Is Unsatisfactory s Poor Color Output The text appears scratched, streaked, or the wrong colors are printed. Check 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION? If text or images are streaked, scratched, faint, or if the wrong colors are printing, one of the BJ tanks may have run out of ink, the print nozzles may be clogged, or the print head may be worn out. Print a Nozzle Check Pattern and check the printed patterns. Printing a Nozzle Check Pattern Check 2 HAS THE PROTECTIVE TAPE OR CAP BEEN REATTACHED TO THE BJ CARTRIDGE? After removing the orange protective cap and tape, do not attempt to re-attach them to the BJ cartridge. Re-attaching the tape or cap can cause air bubbles, trap dirt or dust, and clog the ink nozzles. If the protective tape or cap has been re-attached, remove it. Install the BJ cartridge in the printer and clean the print heads immediately. Check 3 DID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA? The correct print side is different for each type of media. Make sure that the correct print side is facing up when you load the media in the auto sheet feeder. Paper and Other Print Media-Print Side Troubleshooting 308