Canon imagePROGRAF iPF6400 User Guide - Page 893

The surface of the paper is dirty, Roller marks are left across the trailing edge of paper

Page 893 highlights

iPF6400 The surface of the paper is dirty Cause A cut line is printed because CutDustReduct. is On in the Control Panel menu to reduce cutting dust. The Printhead is set too low in the Control Panel menu. You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. The Ejection Guide is soiled. Corrective Action If this function is not needed, set CutDustReduct. to Off in the Control Panel menu. (See "Menu Settings.") →P.648 In the Control Panel menu, set Head Height to Automatic. (See "Troubleshooting Paper Abrasion and Blurry Images.") →P.735 When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (See "Adjusting the Vacuum Strength.") →P.744 (See "Troubleshooting Paper Abrasion and Blurry Images.") →P.735 When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (See "Adjusting the Vacuum Strength.") →P.744 (See "Troubleshooting Paper Abrasion and Blurry Images.") →P.735 Clean the Ejection Guide. (See "Cleaning the Printer Exterior.") →P.861 The surface of the paper is dirty Cause The Paper Retainer is soiled. You are using a paper that does not dry easily. Corrective Action Clean the Paper Retainer. (See "Cleaning Inside the Top Cover.") →P.861 In the Control Panel menu, set Roll DryingTime to at least 1 min. (See "Menu Settings.") →P.648 When paper that does not dry easily is used for printing, it may curl during printing and touch the Output Tray. In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait Time. However, note that printing will now take longer. (See "Menu Settings.") →P.648 Troubleshooting Problems with the printing quality The back side of the paper is dirty Cause The Platen has become dirty after borderless printing or printing on small paper. The Platen suction is too strong. BordlessOversize is set to Standard in the Control Panel menu. Corrective Action Open the Top Cover and clean the Platen. (See "Cleaning Inside the Top Cover.") →P.861 In the Control Panel menu, reduce the level of VacuumStrngth. (See "Adjusting the Vacuum Strength.") →P.744 Set BordlessOversize to Little in the Control Panel menu. (See "Menu Settings.") →P.648 Roller marks are left across the trailing edge of paper Cause The paper was removed without pressing the OK button after printing from the Front Paper Feed Slot. Corrective Action Following the instructions displayed, press the OK button, and after removing the paper, press the OK button again. Wipe the rollers to clean them. (See "Cleaning Inside the Top Cover.") →P.861 (See "Cleaning the Paper Retainer.") →P.864 893 User's Guide

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Cause
Corrective Action
A cut line is printed because
CutDustRe-
duct.
is
On
in the Control Panel menu to re-
duce cutting dust.
If this function is not needed, set
CutDustReduct.
to
Off
in the Control Panel menu.
(See "Menu Settings.")
→P.648
The Printhead is set too low in the Control
Panel menu.
In the Control Panel menu, set
Head Height
to
Automatic
.
(See "Troubleshooting Paper Abrasion and Blurry Images.")
→P.735
You are printing on heavyweight paper or pa-
per that curls or wrinkles easily after absorb-
ing ink.
When printing on
Canon Heavyweight Coated Paper
or other paper-based media, choose a
VacuumStrngth
setting of
Strong
or
Strongest
in the Control Panel menu. If rubbing still oc-
curs, in the Control Panel menu, use a higher
Head Height
setting.
(See "Adjusting the Vacuum Strength.")
→P.744
(See "Troubleshooting Paper Abrasion and Blurry Images.")
→P.735
When printing on
CAD Tracing Paper
or other film-based media, choose a
VacuumStrngth
setting of
Standard
,
Strong
, or
Strongest
in the Control Panel menu. If rubbing still occurs, in
the Control Panel menu, use a higher
Head Height
setting.
(See "Adjusting the Vacuum Strength.")
→P.744
(See "Troubleshooting Paper Abrasion and Blurry Images.")
→P.735
The Ejection Guide is soiled.
Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.")
→P.861
The surface of the paper is dirty
The surface of the paper is dirty
Cause
Corrective Action
The Paper Retainer is soiled.
Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.")
→P.861
You are using a paper that does not
dry easily.
In the Control Panel menu, set
Roll DryingTime
to at least
1 min.
(See "Menu Settings.")
→P.648
When paper that does not dry easily is used for printing, it may curl during printing and touch the Output
Tray.
In this case, in the Control Panel menu, complete the settings for
Dry time
and
Area
in
Scan Wait
Time
.
However, note that printing will now take longer.
(See "Menu Settings.")
→P.648
The back side of the paper is dirty
The back side of the paper is dirty
Cause
Corrective Action
The Platen has become dirty after borderless printing or printing on small pa-
per.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
→P.861
The Platen suction is too strong.
In the Control Panel menu, reduce the level of
VacuumStrngth
.
(See "Adjusting the Vacuum Strength.")
→P.744
BordlessOversize
is set to
Standard
in the Control Panel menu.
Set
BordlessOversize
to
Little
in the Control Panel menu.
(See "Menu Settings.")
→P.648
Roller marks are left across the trailing edge of paper
Roller marks are left across the trailing edge of paper
Cause
Corrective Action
The paper was removed without pressing the
OK
button after
printing from the Front Paper Feed Slot.
Following the instructions displayed, press the
OK
button, and after remov-
ing the paper, press the
OK
button again.
Wipe the rollers to clean them.
(See "Cleaning Inside the Top Cover.")
→P.861
(See "Cleaning the Paper Retainer.")
→P.864
iPF6400
The surface of the paper is dirty
User's Guide
Troubleshooting
Problems with the printing quality
893