Canon imagePROGRAF iPF830 Operation Guide - Page 103
The size of clear film cannot be detected
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iPF830 Series Cause The size of clear film cannot be detected Corrective Action Remove the foreign object from the Media Take-up Sensor path. Arrange the Basket Cloth and Basket Rod so they do not interfere with the Media Takeup Sensor. Troubleshooting Problems Regarding Paper The Media Take-up Sensor cord is not connected to the Right Media Take-up Unit correctly. Reconnect the Media Take-up Sensor cord as follows. 1. Turn the printer off. 2. Disconnect the Media Take-up Sensor cord from the Right Media Take-up Unit and reconnect it firmly, all the way in. 3. Turn the printer on. (See "Using the Media Take-up Unit.") ➔User's Guide If the Media Take-up Unit continues rotating, contact your Canon dealer for assistance. The size of clear film cannot be detected Cause The Platen is soiled with ink or other substances. Corrective Action Open the Top Cover and clean the entire Platen. (See "Cleaning Inside the Top Cover.") ➔P.47 103 Basic Guide
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