Canon imagePROGRAF iPF830 Operation Guide - Page 109
The surface of the paper is dirty, Printed colors are inaccurate, Advanced Settings
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iPF830 Series The surface of the paper is dirty Cause The Printhead is set too low in the Control Panel menu. You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. The Ejection Guide is soiled. Corrective Action In the Control Panel menu, set Head Height to Automatic. (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔User's Guide For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the Head Height in the Control Panel menu to a higher value than the current setting. (See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔User's Guide For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the Head Height in the Control Panel menu to a higher value than the current setting. (See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔User's Guide Clean the Ejection Guide. (See "Cleaning the Printer Exterior.") ➔User's Guide The surface of the paper is dirty Cause The Paper Retainer is soiled. You are using a paper that does not dry easily. Corrective Action Clean the Paper Retainer. (See "Cleaning Inside the Top Cover.") ➔P.47 In the Control Panel menu, set Roll DryingTime to at least 1 min. (See "Menu Settings.") ➔User's Guide When paper that does not dry easily is used for printing, it may curl during printing and touch the Output Tray. In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait Time. However, note that printing will now take longer. (See "Menu Settings.") ➔User's Guide Troubleshooting Problems with the printing quality The back side of the paper is dirty Cause The Platen has become dirty after borderless printing or printing on small paper. The Platen has become soiled because you have set Width Detection to Off in the Control Panel menu. The Platen suction is too strong. Corrective Action Open the Top Cover and clean the Platen. (See "Cleaning Inside the Top Cover.") ➔P.47 In the Control Panel menu, set CarriageScanWdth to Fixed. (See "Menu Settings.") ➔User's Guide Set Width Detection to On in the Control Panel menu, and then open the Top Cover and clean the Platen. (See "Cleaning Inside the Top Cover.") ➔P.47 Open the Top Cover and clean the Platen. After this, manually advance the roll onto the Platen before printing. (See "Cleaning Inside the Top Cover.") ➔P.47 (See "Feeding Roll Paper Manually.") ➔User's Guide In the Control Panel menu, reduce the level of VacuumStrngth. (See "Adjusting the Vacuum Strength.") ➔User's Guide Printed colors are inaccurate Cause Corrective Action Color adjustment has not been activated in the In the Advanced Settings of the printer driver, access Color Settings in Color Advanced Settings of the printer driver. Mode to adjust colors. (See "Main Sheet (Windows).") ➔User's Guide (See "Main Pane (Mac OS).") ➔User's Guide 109 Colors have not been adjusted on the computer Refer to the computer and monitor documentation to adjust the colors. or monitor. Basic Guide