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Canon imagePROGRAF iPF830 Operation Guide - Page 99

Troubleshooting When Paper Jams are not Found, Lower the Release Lever and close the Top Cover.

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iPF830 Series 6 If the Carriage is on the left, move the Carriage to the right until it stops. Troubleshooting When Paper Jams are not Found • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer. Important 7 Lower the Release Lever and close the Top Cover. Troubleshooting Problems Regarding Paper 8 Turn the printer on. (See "Turning the Printer On and Off.") ➔User's Guide Troubleshooting When Paper Jams are not Found If you cannot find a paper jam, search for the paper as follows. 1 Turn the printer off. (See "Turning the Printer On and Off.") ➔User's Guide 2 Open the Top Cover and lift the Ejection Guide. 99 Basic Guide

Section	Page
Cover	1
Preface	2
Safety Precautions	2
Safety Precautions	2
Legal Notices	4
Manuals for this printer	6
Manuals for this printer	6
To view the User's Guide or Paper Reference Guide	6
About This User Manual	10
Handling Paper	12
Handling rolls	12
Attaching the Roll Holder to Rolls	12
Loading Rolls in the Printer	15
Removing the Roll from the Printer	18
Handling sheets	21
Loading Sheets in the Printer	21
Removing Sheets	23
Consumables and Maintenance	25
Ink Tanks	25
Replacing Ink Tanks	25
Printheads	36
Replacing the Printhead	36
Maintenance Cartridge	42
Replacing the Maintenance Cartridge	42
Cleaning the Printer	47
Cleaning Inside the Top Cover	47
Cleaning the Printhead	49
Printer Parts	51
Operations and Display Screen	51
Control Panel	51
Menu Operations	52
Menu Structure	56
Printer parts	63
Front	63
Back	65
Top Cover (Inside)	66
Carriage	67
Ink Tank Cover (Inside)	68
Printer Relocation	69
Preparing to Transfer the Printer	69
Preparing to Transfer the Printer	69
Reinstalling the Printer	75
Software Installation	79
Installing the Printer Driver (Windows)	79
Installing the Software	79
Installing the Printer Driver (Mac OS)	81
Installing the Software	81
Convenient Printer Driver Features	83
Print Preview	83
Rotate Page 90 degrees (Converse Paper)	85
Borderless Printing	86
Large-Format Printing	87
Enlarged/Reduced Printing	88
Adjustments for Better Print Quality	89
Adjusting the Printhead	89
Automatic Adjustment to Straighten Lines and Colors	89
Adjusting the feed amount	91
Selecting a Feed Amount Adjustment Method	91
Adjusting Line Length	92
Troubleshooting	94
Problems Regarding Paper	94
Clearing Jammed Roll Paper	94
Clearing a Jammed Sheet	97
Troubleshooting When Paper Jams are not Found	99
Roll paper cannot be inserted into the Paper Feed Slot	101
Cannot load sheets	102
Paper is not cut neatly	102
Paper is not cut	102
The Media Take-up Unit Continues Rotating	102
The size of clear film cannot be detected	103
Printing does not start	104
The Data lamp on the Control Panel does not light up	104
The printer does not respond even if print jobs are sent	104
Ink Filling.. is displayed	104
The display screen indicates Agitating	105
The printer stops during a print job	106
An error message is shown on the Display Screen	106
The printer ejects blank, unprinted paper	106
Problems with the printing quality	107
Printing is faint	107
Paper rubs against the Printhead	108
The edges of the paper are dirty	108
The surface of the paper is dirty	109
The back side of the paper is dirty	109
Printed colors are inaccurate	109
Banding in different colors occurs	110
Colors in printed images are uneven	110
Image edges are blurred or white banding occurs	111
The contrast becomes uneven during printing	111
The length of printed images is inaccurate in the feeding direction	112
Images are printed crooked	112
Documents are printed in monochrome	112
Line thickness is not uniform	112
Lines are misaligned	113
Cannot print over a network	114
Cannot connect the printer to the network	114
Cannot print over a TCP/IP network	114
Cannot print over a Bonjour network	114
Installation problems	115
Removing Installed Printer Drivers	115
HP-GL/2 problems	116
With HP-GL/2, printing is misaligned	116
Lines or images are missing in printed HP-GL/2 jobs.	116
Lines are printed too thick or thin in HP-GL/2 print jobs	116
HP-GL/2 jobs are printed in monochrome (or color)	117
Printed colors of lines are inaccurate during HP-GL/2 printing	117
HP-GL/2 jobs are printed 6 mm larger than specified	117
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified	117
HP-GL/2 printing takes a long time	117
The printer stops when printing a HP-GL/2 job (the carriage stops moving)	117
Other problems	118
The printer does not go on	118
The printer takes time to start up	118
If the Printer Makes a Strange Sound	118
Messages advising to check the maintenance cartridge are not cleared	119
The printer consumes a lot of ink	119
Ink Level Detection	119
Error Message	122
Messages regarding paper	122
MediaType Mismatch	122
PaprTypeMismatch	122
The paper is too small.	123
The paper is too small.	123
PaprWidth Mismatch	124
Paper size not detected.	124
Insufficient paper for job	124
This paper cannot be used as size is not supported.	125
Roll printing is selected.	125
Roll printing is selected, but sheets are loaded.	125
The roll is empty.	126
Sheet removed.	126
Sheet printing is selected.	127
Regular printing is selected, but a roll is loaded.	127
Paper jam.	127
Paper loaded askew.	127
Paper cutting failed.	128
End of paper feed.	128
Rel lever is in wrong position.	129
Rewinding error.	129
Media take-up unit ready.	129
Turn on the media take-up unit.	129
Borderless printng not possible.	129
Paper position not suitable for borderless printing.	130
Messages regarding ink	131
Ink insufficient.	131
No ink left.	131
Remaining level of the ink cannot be correctly detected. Check ink tank.	131
Close Ink Tank Cover	131
Ink tank is empty.	131
Not much ink is left.	132
No ink tank loaded.	132
The following ink tanks cannot be recognized.	132
Wrong ink tank.	132
Messages regarding printing or adjustment	133
Cannot print as specified.	133
Borderless printng not possible. Paper stretched or shrank.	133
Before borderless printing, move the blue platen switch.	133
Blue platen switch is dirty.	133
Move the blue platen switch No.xx to the right. (xx represents a number)	133
Check printed document.	134
Messages regarding printheads	135
Cannot adjust printhead.	135
Wrong printhead.	135
Printhead error	135
Cannot recognize print head.	135
Execute printhead cleaning.	136
Messages regarding the maintenance cartridge	137
Insert the maintenance cartridge.	137
Wrong maintenance cartridge.	137
Maint. cart. The level is low	137
No Maintenance Cartridge capacity.	137
Maintenance cartridge full.	137
Maintenance cartridge problem.	137
Messages regarding the hard disk	138
Hard disk error.	138
File read error.	138
The mail box is full.	138
Mail box full. Now printing without saving data.	138
Mail box nearly full.	138
Maximum jobs stored.	138
Mail box full. Delete unwanted data	138
Messages regarding HP-GL/2	140
This type of paper is not compatible with HP-GL/2.	140
GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)	140
GL2: W0502 The parameter is out of range.	140
GL2: W0504 This command is not supported.	140
Other Messages	141
GARO Wxxxx (x represents a number)	141
ERROR Exxx-xxxx (x represents a letter or number)	141
Hardware error. xxxxxxxx-xxxx (x represents a letter or number)	141
Top cover is open.	141
Prepare for parts replacement.	142
Parts replacement time has passed.	142
Unknown file.	142
Multi-sensor error	142
Error Messages	143