Compaq ProSignia 500 Compaq ProSignia Family of PC Servers Maintenance and Ser - Page 35

Table 3-11. Fixed Disk Drive Test Error Codes, Table 3-10. Modem Communications Test Error Codes

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Error Description Recommended Action Code 1101-xx Serial port test failed The following steps apply to error codes 1101-xx through 1109-xx: 1109-xx Clock register test 1. Check the switch settings on the failed Serial/Parallel Interface board (if applicable). 2. Replace the Serial/Parallel Interface board (if applicable). 3. Replace the system board and retest. Table 3-10. Modem Communications Test Error Codes Error Description Recommended Action Code 1201-xx Modem internal loopback The following steps apply to error test failed codes 1201-xx through 1210-xx: 1. Refer to the modem documentation 1202-xx Modem time-out test for correct setup procedures. failed 2. Check the modem line. 3. Replace the modem and retest. 1203-xx Modem external termination test failed 1204-xx Modem auto originate test failed 1206-xx Dial multifrequency tone test failed 1210-xx Modem direct connect test failed Table 3-11. Fixed Disk Drive Test Error Codes Error Description Recommended Action Code 1700-xx Fixed disk ID drive The following steps apply to error types test failed codes 1700-xx through 1799-xx: 1. Run the Configuration Utility 1701-xx Fixed disk format test and verify the drive type. failed 2. Replace the fixed disk drive signal and power cables and 1702-xx Fixed disk read test retest. failed 3. Replace the fixed drive controller and retest. 1703-xx Fixed disk write/read/ 4. Replace the fixed drive and compare test failed retest. 5. Replace the system board and 1704-xx Fixed disk random seek retest. test failed 1705-xx Fixed disk controller test failed

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Error
Description
Recommended Action
Code
---------------------------------------------------------------------------
1101-xx Serial port test failed
The following steps apply to error
codes 1101-xx through 1109-xx:
1109-xx Clock register test
1. Check the switch settings on the
failed
Serial/Parallel Interface board
(if applicable).
2. Replace the Serial/Parallel
Interface board (if applicable).
3. Replace the system board and
retest.
===========================================================================
Table 3-10. Modem Communications Test Error Codes
===========================================================================
Error
Description
Recommended Action
Code
---------------------------------------------------------------------------
1201-xx Modem internal loopback
The following steps apply to error
test failed
codes 1201-xx through 1210-xx:
1. Refer to the modem documentation
1202-xx Modem time-out test
for correct setup procedures.
failed
2. Check the modem line.
3. Replace the modem and retest.
1203-xx Modem external termination
test failed
1204-xx Modem auto originate test
failed
1206-xx Dial multifrequency tone
test failed
1210-xx Modem direct connect test
failed
===========================================================================
Table 3-11. Fixed Disk Drive Test Error Codes
===========================================================================
Error
Description
Recommended Action
Code
---------------------------------------------------------------------------
1700-xx Fixed disk ID drive
The following steps apply to error
types test failed
codes 1700-xx through 1799-xx:
1. Run the Configuration Utility
1701-xx Fixed disk format test
and verify the drive type.
failed
2. Replace the fixed disk drive
signal and power cables and
1702-xx Fixed disk read test
retest.
failed
3. Replace the fixed drive
controller and retest.
1703-xx Fixed disk write/read/
4. Replace the fixed drive and
compare test failed
retest.
5. Replace the system board and
1704-xx Fixed disk random seek
retest.
test failed
1705-xx Fixed disk controller test
failed