Creative 0404 Owners Manual - Page 48

Troubleshooting 48 TROUBLESHOOTING Can't hear Windows Media Player in Windows If you have, or ever have had, another audio device installed in your PC, you may have to set the E-MU 0404 USB 2.0 as the "Default Audio Device". 1. Open the Control Panel, then select Sounds and Audio Devices. 2. Click the Audio tab and select the E-MU 0404 USB 2.0 as the Default device under Sound Playback. 3. Click the Volume button under Sound Playback and turn up Wave volume. You cannot record or monitor ASIO and WAVE at the same time. The first audio application you open controls the E-MU 0404 USB 2.0. Lost Communication Should you lose communication between your E-MU 0404 USB 2.0 and an audio application (Ableton Live, Cubase, Sonar, etc.), the E-MU 0404 USB 2.0 drivers may need to be re-selected in your application. 1. Go to your application's I/O settings, de-select the E-MU 0404 USB 2.0 for both input and output. 2. Apply these changes and exit the dialog. 3. Re-enter the application's preference settings and re-select the E-MU 0404 USB 2.0 drivers. If this doesn't work, the application may need to be restarted. Ground Loops In digital audio devices and computers, audio ground loops may appear as pitched tones, digital hash in the background, as well as the familiar 60 cycle hum. Ground loops are caused by a difference in ground potential between two pieces of equipment. Computer audio devices are particularly susceptible to ground loops because most computers were not designed with high quality audio in mind. The E-MU 0404 USB 2.0 contains built-in "ground lift" switches for both analog inputs in order to safely break the loop if a ground loop occurs in your setup. No Input Ground Grounded Input A-GND LIFT B-GND LIFT The ground-lift switches are located on the bottom of the unit, close to the front panel. The input ground is lifted when the A or B slide switch is closest to the GND LIFT label. Pops & Crackles Pops and crackling noises in the audio are most often caused by having the ASIO Buffer Size set too low. Adding audio tracks and VST plug-ins increases the load on your computer's CPU. If your computer cannot keep up with all the tasks you are asking it to perform, pops and crackles may occur. In effect, increasing the ASIO buffer gives your computer "more time" to complete its assigned tasks. The hardware Direct Monitor feature of the 0404 USB 2.0 allows you to increase the ASIO Buffer setting without the associated latency problems during recording and overdubbing. USB hubs can create problems with digital audio and should be avoided whenever possible. E-MU Systems