DIRECTV H24 User Guide - Page 62

Why did my DIRECTV, Receiver turn off while playing? - rf

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DIRECTV® HD RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS plugged into a power strip outlet that has continuous power. Some power strip have energy saving ports that only operate when a device is plug in and powered on. To Check the Remote: Press the power button on the front panel. If the receiver turns on, issue is with remote. Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or press POWER button on the front panel of the receiver. Make sure remote batteries have sufficient charge. Green like should be solid green when the PWR button on remote is pressed. If the light blinks several times slowly, replace the batteries. If there is no light, make sure batteries are inserted with the positive and negative ends in the proper directions. Otherwise replace batteries. Make sure nothing is blocking the IR sensor on the on the receiver. Remote must be pointed at receiver, unless it is capable of RF and had been set up as RF. Why did my DIRECTV® Receiver turn off while playing? Your receiver turns off unexpectedly. Possible Causes: Excessive heat may have caused the receiver to go into a standby state. Electronic protection circuit may have been activated due to a power surge. You may have blown a circuit breaker or be experiencing a power outage. Parental viewing limits may have been activated on your DIRECTV® Receiver. Solution: Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver. 62

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62
DIRECTV
®
HD RECEIVER USER GUIDE
62
DIRECTV
®
HD RECEIVER USER GUIDE
FREQUENTLY ASKED QUESTIONS
plugged into a power strip outlet that has continuous power. Some power strip have energy saving ports that only operate when a
device is plug in and powered on.
To Check the Remote:
Press the power button on the front panel. If the receiver turns on, issue is with remote.
Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or press
POWER button on the front panel of the receiver.
Make sure remote batteries have sufficient charge. Green like should be solid green when the PWR button on remote is pressed.
If the light blinks several times slowly, replace the batteries. If there is no light, make sure batteries are inserted with the positive
and negative ends in the proper directions. Otherwise replace batteries.
Make sure nothing is blocking the IR sensor on the on the receiver. Remote must be pointed at receiver, unless it is capable of RF
and had been set up as RF.
Why did my DIRECTV
®
Receiver turn off while playing?
Your receiver turns off unexpectedly.
Possible Causes:
Excessive heat may have caused the receiver to go into a standby state.
Electronic protection circuit may have been activated due to a power surge.
You may have blown a circuit breaker or be experiencing a power outage.
Parental viewing limits may have been activated on your DIRECTV
®
Receiver.
Solution:
Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver.