DIRECTV H24 User Guide - Page 68

Possible Causes, Solutions

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DIRECTV® HD RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Possible Causes: You have connected your receiver to your TV using both a High Definition output (HDMI) and Standard Definition (SD) outputs (S-Video, Component (Red/Yellow/White), or Coaxial) on the same receiver. You are using SD outputs (S-Video, Component (Red/Yellow/White), or Coaxial) and have the receiver set to HD resolutions such as, 720p, 1080i or 1080p. Solutions: Change the receiver resolution to 480i or 480p by pressing the RES button on the front receiver panel until 480i or 480p is selected. Uncheck all resolutions except 480i or 480p on the TV Resolutions menu. Press MENU, select "Settings", "HDTV" and then "TV Resolutions". Follow the onscreen instructions. Turn "Native" Off. Press MENU, select "Settings", "HDTV", "Video", then "Native", and follow the onscreen instructions. 68

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68
DIRECTV
®
HD RECEIVER USER GUIDE
Possible Causes:
You have connected your receiver to your TV using both a High Definition output (HDMI) and Standard Definition (SD) outputs
(S-Video, Component (Red/Yellow/White), or Coaxial) on the same receiver.
You are using SD outputs (S-Video, Component (Red/Yellow/White), or Coaxial) and have the receiver set to HD resolutions such
as, 720p, 1080i or 1080p.
Solutions:
Change the receiver resolution to 480i or 480p by pressing the RES button on the front receiver panel until 480i or 480p
is selected.
Uncheck all resolutions except 480i or 480p on the TV Resolutions menu. Press MENU, select “Settings”, “HDTV” and then “TV
Resolutions”. Follow the onscreen instructions.
Turn “Native” Off.
Press MENU, select “Settings”, “HDTV”, “Video”, then “Native”, and follow the onscreen instructions.
FREQUENTLY ASKED QUESTIONS