DIRECTV H24 User Guide - Page 67

What can I do if I'm having problems with my Remote Control?

Get DIRECTV H24 PDF manuals and user guides View all DIRECTV H24 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 67 highlights

CHAPTER 5 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS What can I do if I'm having problems with my Remote Control? Check that nothing is between the remote control and the remote sensor. Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode). Slide the MODE switch on the remote to the DIRECTV position so the remote will control the DIRECTV® Receiver. Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries. If you're entering a channel number that is less than four digits long, the receiver might wait two seconds before tuning to the channel. Press ENTER after entering a channel number to tune immediately. If you are trying to operate a device other than the DIRECTV® Receiver that you have programmed the remote to control, make sure you first slide the MODE switch to the mode that is programmed for that device (AV1 or AV2). The indicator light for the component you're trying to control should light up when you press a valid key for that component. If it doesn't, make sure the MODE switch is in the correct position. Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 4, "Settings & Help: Settings" for instructions. If the green indicator light on the remote control starts flashing, the batteries in the remote control are running low and should be replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries, you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more. Why can I not see DIRECTV menus and screens on my TV? OR Why do I see a message that says, "This TV or its cables are not HD. To see screen graphics, press the RES Key on the front of the receiver until this message no longer appears" When the receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV screens and menus ("user interface") will not appear on Standard Definition (SD) outputs. A message is displayed to notify you that the resolution setting needs to be changed. 67

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
67
What can I do if I’m having problems with my Remote Control?
Check that nothing is between the remote control and the remote sensor.
Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode). Slide the MODE switch on the remote
to the DIRECTV position so the remote will control the DIRECTV
®
Receiver.
Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries.
If you’re entering a channel number that is less than four digits long, the receiver might wait two seconds before tuning to the
channel. Press ENTER after entering a channel number to tune immediately.
If you are trying to operate a device other than the DIRECTV
®
Receiver that you have programmed the remote to control, make
sure you first slide the MODE switch to the mode that is programmed for that device (AV1 or AV2). The indicator light for the
component you’re trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the
MODE switch is in the correct position.
Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 4, “Settings
& Help: Settings” for instructions.
If the green indicator light on the remote control starts flashing, the batteries in the remote control are running low and should
be replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries,
you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a
month or more.
Why can I not see DIRECTV menus and screens on my TV?
OR
Why do I see a message that says, “This TV or its cables are not HD. To see screen graphics, press the
RES Key on the front of the receiver until this message no longer appears”
When the receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV screens and menus (“user interface”) will not appear on
Standard Definition (SD) outputs. A message is displayed to notify you that the resolution setting needs to be changed.
FREQUENTLY ASKED QUESTIONS
CHAPTER 5 -
TROUBLESHOOTING & FAQS