DIRECTV R10 System Manual - Page 165
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DIRECTV is dedicated to providing you with quality support and customer service. If you have questions or difficulties, we would like to hear from you. For questions regarding your DIRECTV® DVR, DIRECTV® programming, or your DIRECTV® DVR with TiVo® service, after checking the Troubleshooting chapter of this guide, please contact DIRECTV at 1-800-531-5000. When you call DIRECTV, you will need to provide the 12 digit number on your DVR's access card, and the make, model number, serial number and 12 digit Receiver ID number of your DVR, located on a label on the back of the DVR and on the System Information screen under Messages & Setup. WEB SITE You will find all of the most up-to-date information about DIRECTV products and services at the DIRECTV web site, DIRECTV.com. TOCOM 16390140
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