Dell Alienware m15 R7 Service Manual - Page 4

Clearing BIOS (System Setup) and System passwords

...............................................................................................

79

Updating the BIOS

............................................................................................................................................................

80

Updating the BIOS in Windows

...................................................................................................................................

80

Updating the BIOS using the USB drive in Windows

.................................................................................................

80

Updating the BIOS from the F12 One-Time boot menu

............................................................................................

80

Chapter 5: Troubleshooting

...................................................................................................................

82

Handling swollen Lithium-ion batteries

............................................................................................................................

82

SupportAssist diagnostics

...................................................................................................................................................

82

System-diagnostic lights

....................................................................................................................................................

83

Recovering the operating system

......................................................................................................................................

84

Backup media and recovery options

.................................................................................................................................

84

WiFi power cycle

................................................................................................................................................................

84

Drain residual flea power (perform hard reset)

................................................................................................................

84

Chapter 6: Getting help and contacting Alienware

.............................................................................

86

4

Section	Page
Alienware m15 R7 Service Manual	1
Contents	3
Working inside your computer	5
Before working inside your computer	5
Safety instructions	5
Electrostatic discharge—ESD protection	6
ESD field service kit	6
Transporting sensitive components	7
After working inside your computer	7
Removing and installing components	9
Recommended tools	9
Screw list	9
Major components of Alienware m15 R7	10
Disassembly and reassembly	12
Base cover	12
Removing the base cover	12
Installing the base cover	15
Solid-state drive	17
Removing the 2230 solid-state drive in slot one	17
Installing the 2230 solid-state drive in slot one	18
Removing the 2280 solid-state drive in slot one	19
Installing the 2280 solid-state drive in slot one	20
Procedure to move the screw mount in SSD slot one	21
Removing the 2230 solid-state drive in slot two	22
Installing the 2230 solid-state drive in slot two	23
Removing the 2280 solid-state drive in slot two	24
Installing the 2280 solid-state drive in slot two	25
Procedure to move the screw mount in SSD slot two	26
Memory	27
Removing the memory	27
Installing the memory	28
Wireless card	29
Removing the wireless card	29
Installing the wireless card	30
Rear-I/O cover	32
Removing the rear-I/O cover	32
Installing the rear-I/O cover	33
Battery	34
Lithium-ion battery precautions	34
Removing the battery	34
Installing the battery	35
Battery cable	36
Removing the battery cable	36
Installing the battery cable	37
Speakers	38
Removing the speakers	38
Installing the speakers	38
Power-adapter port	39
Removing the power-adapter port	39
Installing the power-adapter port	40
Touchpad	41
Removing the touchpad	41
Installing the touchpad	42
Display assembly	44
Removing the display assembly	44
Installing the display assembly	45
Keyboard-controller board	48
Removing the keyboard-controller board	48
Installing the keyboard-controller board	49
System board	50
Removing the system board	50
Installing the system board	52
Fan and heat-sink assembly	55
Removing the fan and heat-sink assembly	55
Installing the fan and heat-sink assembly	56
Ethernet and audio board	58
Removing the ethernet and audio board	58
Installing the ethernet and audio board	58
USB board	59
Removing the USB board	59
Installing the USB board	60
Power button	61
Removing the power button	61
Installing the power button	62
Palm-rest and keyboard assembly	63
Removing the palm-rest and keyboard assembly	63
Installing the palm-rest and keyboard assembly	64
Drivers and downloads	66
System setup	67
BIOS overview	67
Entering BIOS setup program	67
Navigation keys	67
Boot Sequence	67
System setup options	68
System and setup password	78
Assigning a system setup password	78
Deleting or changing an existing system setup password	79
Clearing CMOS settings	79
Clearing BIOS (System Setup) and System passwords	79
Updating the BIOS	80
Updating the BIOS in Windows	80
Updating the BIOS using the USB drive in Windows	80
Updating the BIOS from the F12 One-Time boot menu	80
Troubleshooting	82
Handling swollen Lithium-ion batteries	82
SupportAssist diagnostics	82
System-diagnostic lights	83
Recovering the operating system	84
Backup media and recovery options	84
WiFi power cycle	84
Drain residual flea power (perform hard reset)	84

Dell Alienware m15 R7 Service Manual - Page 4

Troubleshooting, Getting help and contacting Alienware

Page 4 highlights