Dell Dimension 4400 Dell Dimension 4400 Systems Owner's Manual - Page 38

If you cannot play a music CD or install a program from a CD

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www.dell.com | support.dell.com C A N N O T S A V E F I L E S T O A F L O P P Y D I S K - Ensure that the floppy disk is not full or write-protected (locked). See the following illustration. back of floppy disk write-protected not writeprotected HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. If you cannot play a music CD or install a program from a CD E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A N O T H E R C D - Insert another CD to eliminate the possibility that the original CD is defective. C L E A N T H E D I S C - See the Tell Me How help file for instructions. To access help files, see page 26. 38 Solving Pr oblems

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38
Solving Problems
www.dell.com | support.dell.com
If you cannot play a music CD or install a program from a CD
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
C
ANNOT
SAVE
FILES
TO
A
FLOPPY
DISK
—
Ensure that the floppy disk is
not full or write-protected (locked). See the following illustration.
not write-
protected
back of floppy disk
write-protected
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
In Windows XP,
click the
speaker icon in the lower-right corner of your screen. In Windows 2000,
double-click the speaker icon in the lower-right corner of your screen. If the CD
drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
T
EST
THE
DRIVE
WITH
ANOTHER
CD—
Insert another CD to eliminate the
possibility that the original CD is defective.
C
LEAN
THE
DISC
—
See the
Tell Me How
help file for instructions. To access
help files, see page 26.