Dell Dimension 4400 Dell Dimension 4400 Systems Owner's Manual - Page 39

If you cannot play a DVD movie, If the CD-RW drive stops writing

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A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, doubleclick the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted. IF HEADPHONES ARE CONNECTED TO THE FRONT-PANEL HEADPHONE J A C K , C H E C K F O R S O U N D F R O M T H E H E A D P H O N E S - Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone jack. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 49. If you cannot play a DVD movie E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - In Windows XP, Click the Start button, and then click My Computer. In Windows 2000, doubleclick the My Computer icon on the Windows desktop. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A N O T H E R D V D - Insert another DVD to eliminate the possibility that the original DVD is defective. C L E A N T H E D I S C - See the Tell Me How help file for instructions. If the CD-RW drive stops writing TURN OFF STANDBY IN WINDOWS BEFORE WRITING TO A CD -RW D I S C - See the Tell Me How help file or search for the keyword standby in the Help and Support Center (Help in Windows 2000). To access help files, see page 26. HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. HINT: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you finish writing to the CD. Solving Problems 39

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Solving Problems
39
If you cannot play a DVD movie
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
If the CD-RW drive stops writing
HINT:
If you disable
standby mode to write to a
CD-RW drive, remember
to reenable standby mode
when you finish writing to
the CD.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
In Windows XP, click the
speaker icon in the lower-right corner of your screen. In Windows 2000, double-
click the speaker icon in the lower-right corner of your screen. Be sure that the
volume is turned up and that the sound is not muted.
I
F
HEADPHONES
ARE
CONNECTED
TO
THE
FRONT
-
PANEL
HEADPHONE
JACK
,
CHECK
FOR
SOUND
FROM
THE
HEADPHONES
—
Sound from the
speakers is automatically disabled when headphones are connected to the
computer’s front-panel headphone jack.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 49.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
In Windows XP,
Click the
Start
button, and then click
My Computer
. In Windows 2000, double-
click the
My Computer
icon on the Windows desktop. If the DVD drive is not
listed, perform a full scan with your antivirus software to check for and remove
viruses. Viruses can sometimes prevent Windows from recognizing the drive.
T
EST
THE
DRIVE
WITH
ANOTHER
DVD—
Insert another DVD to eliminate
the possibility that the original DVD is defective.
C
LEAN
THE
DISC
—
See the
Tell Me How
help file for instructions.
T
URN
OFF
S
TANDBY
IN
W
INDOWS
BEFORE
WRITING
TO
A
CD-RW
DISC
—
See the
Tell Me How
help file or search for the keyword
standby
in the
Help and Support Center (
Help
in Windows 2000
).
To access help files, see
page 26.