Dell Dimension 4500S Dell Dimension 4500S Owner's Manual
Dell Dimension 4500S Manual
View all Dell Dimension 4500S manuals
Add to My Manuals
Save this manual to your list of manuals |
Dell Dimension 4500S manual content summary:
- Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 1
Dell™ Dimension™ 4500S www.dell.com | support.dell.com - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 2
whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, Dell Precision, DellPlus, and DellNet are trademarks of Dell Computer Corporation; EMC is the registered trademark - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 3
Instructions 7 When Using Your Computer 7 When Working Inside Your Computer 9 Protecting Against Electrostatic Discharge 10 Battery Disposal 10 Finding Information for Your Computer 11 1 Setting Up Attaching and Removing the Computer Stand 16 Connecting a Printer 18 Parallel Printer 18 USB - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 4
a CD-RW drive 29 DVD drive problems 29 Hard drive problems 29 E-Mail, Modem, and Internet Problems 30 Error Messages 31 General Problems 33 The computer stops responding 33 A program stops responding 33 A program crashes repeatedly 33 A program is designed for an earlier Windows operating - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 5
Advanced Troubleshooting Diagnostic Lights 48 Using System Restore 50 Creating a Restore Point 50 Restoring the Computer to an Earlier Operating State 51 Undoing the Last System Restore 52 Reinstalling Drivers 53 Using Windows® XP Device Driver Rollback 53 Using the Dell Dimension ResourceCD - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 6
5 Appendix Specifications 74 Standard Settings 78 Viewing Settings 79 System Setup Program Screens 79 Clearing Forgotten Passwords 80 Replacing the Battery 81 Dell Technical Support Policy (U.S. Only 83 Definition of "Dell-Installed" Software and Peripherals . . . . . 83 Definition of "Third- - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 7
Your computer is equipped with one of the following: - A fixed-voltage power supply - Computers with a fixed-voltage power supply do A manual voltage selection switch - Computers with a voltage selection switch on the back panel must be manually set supply in Japan is 100 V. Safety Instructions 7 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 8
www.dell.com | support.dell.com - 230 V/50 Hz in some regions in the Caribbean and South America and most of Europe, the Middle East, and the Far East NOTE: Fixed-voltage power supplies and auto-select power supplies do not require a voltage selection switch. Your power supply may not have this - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 9
, line conditioner, or uninterruptible power supply. • Be sure that nothing rests on your computer's cables and that the cables are not located where they can be stepped on or tripped over. • Do not spill food or liquids on your computer. If the computer gets wet, contact Dell (see page 84). • Do - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 10
www.dell.com | support.dell.com In addition, take note of these safety guidelines when appropriate: packaging. Battery Disposal Your computer uses a lithium battery. For instructions about replacing the lithium battery in your computer, see page 81. The lithium battery is a longlife battery, and it - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 11
• How to troubleshoot and solve problems • How to add parts • How to contact Dell • Warranty information You can use this CD to access documentation and reinstall drivers (see page 53). Owner's Manual • Express Service Code and Service Tag Number • Windows License Label Express Service Code and - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 12
- upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - contact information, order status, warranty, and repair information • Downloads - drivers, patches, and software updates • Reference - computer documentation, product specifications, and - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 13
User's guides. 3 Click Tell Me How. Windows XP Help and Support Center 1 Click the Start button, and then click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions shown on - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 14
www.dell.com | support.dell.com 14 Safety Instr uctions - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 15
SECTION 1 Attaching and Removing the Computer Stand Connecting a Printer Transferring Information to a New Computer Setting Up a Home and Office Network Turning Off the Computer - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 16
www.dell.com | support.dell.com HINT: Use the green tab inside the front door to rotate the DELL™ logo on the outside of the front door. Your computer can be used in either a vertical or horizontal position. To use the computer in a vertical position, you must attach the computer stand: 1 Place - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 17
3 Rotate the computer so that the stand is at the bottom and the drives are at the top. To remove the stand: 1 Turn the computer over so that the stand is at the top. 2 Loosen the thumbscrew and lift the stand away. 3 Place the computer in a horizontal position. Setting Up 17 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 18
.dell.com | support.dell.com See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to connect it to the computer - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 19
a printer driver, insert the printer installation CD into the CD or DVD drive. Then follow the prompts on the screen using the instructions that came with the printer. If your printer installation CD does not automatically run, click the Start button on the Microsoft® Windows® desktop, click Run - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 20
: The CD that you need to place in your CD or DVD drive is titled Operating System. Windows XP provides a Files and Settings Transfer Wizard to move data, such as e-mails, window sizes, toolbar settings, and Internet bookmarks from one computer to another. First you collect the data from the source - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 21
. 4 Complete the checklist and required preparations, and then return to the Network Setup Wizard. 5 Follow the instructions on the screen. HINT: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. Setting Up 21 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 22
www.dell.com | support.dell.com HINT: If you are having difficulty turning off your computer, see "General Problems" on page 33. NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button. 1 Save and close any open files and exit - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 23
SECTION 2 Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 24
www.dell.com | support.dell.com Sometimes it's difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 25
See page 33. See page 44. See page 43. See page 41. See page 30. See page 37. See page 36. See page 27. See page 38. See page 42. See page 31. See page 33. See page 30. See page 30. Solving Problems 25 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 26
instructions on page 7. RE P L A C E T H E B A T T E R Y - If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 81). If the battery still does not work properly, contact Dell - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 27
Floppy drive problems E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E - Double-click My Computer on the desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 28
-click My Computer on the desktop. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. C L E A N T H E D I S C - See the Tell Me How help file for instructions on cleaning - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 29
sometimes prevent Windows from recognizing the drive. C L E A N T H E D I S C - See the Tell Me How help file for instructions on cleaning your DVDs. To access help files, see page 26. Hard drive problems RUN CHECK DISK 1 Double-click My Computer on the desktop. 2 Right-click the drive letter (local - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 30
www.dell.com | support.dell.com instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 31
telephone directory for instructions on deactivating this service provider for assistance. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 54. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING C H A R A C T E R S Do not use these characters in filenames. Solving Problems - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 32
or CD. N O N - S Y S T E M D I S K E R R O R - A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND T R Y A G A I N - You have too many programs open. Close all windows and open the program that you want to use - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 33
runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs-> Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. HINT: Software usually includes - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 34
Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION B A C K U P Y O U R F I L E S I M M E D I A T E L Y - If your computer has a CD-RW drive or a zip drive installed, see the drive's documentation for instructions. ENSURE THAT - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 35
and software support provided by Dell. General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device. • A recently added device does not work. • A sound card emits noise - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 36
www.dell.com | support.dell.com REMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES T H E C O N F L I C T - If removing the hardware resolves the conflict, see the hardware documentation for configuration and troubleshooting instructions. If the problem persists, contact the hardware - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 37
Off, and then press . 3 After the computer turns off, press the power button to restart the computer. IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE C O M P U T E R, R E C O N N E C T T H E M O U S E C A B L E 1 Simultaneously press to display the Start menu. 2 Type u, press the - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 38
www.dell.com | support.dell.com CHECK THE MOUSE SETTINGS B L E C O N N E C T O R - Ensure that the network cable is connected as shown on page 21. CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER - No light indicates that there is no network communication. Try replacing the network cable. These - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 39
O W E R L I G H T I S B L I N K I N G G R E E N - The computer is in standby mode. Press a key on the keyboard or move the mouse to resume normal operation. HINT: If the power light on the front of the computer is steady green (see page 60), the computer is operating normally. Solving Problems 39 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 40
that the power supply cables are securely connected to the system board (see page 65). • If the problem persists, contact Dell (see page 84). I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - The computer is receiving electrical power, but an internal power problem might exist. • Ensure - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 41
the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. RE I N S T A L L T H E P R I N T E R D R I V E R - See the printer documentation for instructions. HINT: Dell does not cover the printer's warranty. If you need - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 42
for setup and troubleshooting information. U N L O C K T H E S C A N N E R - Ensure that your scanner is unlocked if it has a locking tab or button. RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS • If your scanner has a power cable, ensure that the power cable is firmly - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 43
nearby fans, fluorescent lights, or halogen lamps to check for interference. R U N T H E S P E A K E R D I A G N O S T I C S - Some speaker systems have selfdiagnostics. See the speaker documentation for diagnostics instructions. RE I N S T A L L T H E A U D I O ( S O U N D ) D R I V E R - See page - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 44
monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N - Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 45
computer and monitor power cables to determine if the power cable is defective. TE S T T H E V I D E O EX T E N S I O N C A B L E ( I F U S E D ) - If you are using a video extension cable and removing the cable solves the problem FROM EXTERNAL POWER SOURCES - Fans, fluorescent lights, halogen lamps - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 46
www.dell.com | support.dell.com RE S T O R E T H E R E C O M M E N D E D S E T T I N G S - Restore the original resolution and refresh rate settings. See the Tell Me How help file for instructions. To access help files, see page 26. 46 Solving Pr oblems - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 47
SECTION 3 Diagnostic Lights Using System Restore Reinstalling Drivers Resolving Software and Hardware Incompatibilities Reinstalling Windows® XP - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 48
green. If the computer malfunctions, the color and sequence of the lights identify the problem. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. Diagnostic Code YYGG ABCD GYGY ABCD Definition Corrective Action Memory modules are detected - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 49
this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 54). 4 If the problem persists, contact Dell (see page 84). Video controller failure. • If the - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 50
cables are properly connected from the hard drive, CD drive, and DVD drive to the system board (see page 65). • If the problem persists, contact Dell (see page 84). The Microsoft® Windows® XP operating system provides System Restore to allow you to return your computer to an earlier operating state - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 51
Manually Computer to an Earlier Operating State If problems occur after installing a device driver, first try using Device Driver System Restore. 2 Ensure that Restore my computer to an earlier time is selected, and then to which you want to restore your computer. The Select a Restore Point screen - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 52
www.dell.com | support.dell.com 4 Select a restore point, and then click Next. If a calendar , and then the computer automatically restarts. 4 After the computer restarts, click OK. Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 53
6 Click Roll Back Driver. Using the Dell Dimension ResourceCD If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD: 1 With the Windows desktop displayed, insert the ResourceCD into the CD or DVD drive. If this is - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 54
you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive. 5 At the Welcome Dell System Owner screen, click Next. A message stating that the ResourceCD is detecting hardware in your computer appears. The drivers that are used by your computer are automatically displayed in the My - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 55
on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows XP, you must disable any virus protection software installed on your computer before you - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 56
www.dell.com | support.dell.com To reinstall Windows XP: 1 To reinstall Windows XP, insert the Operating System CD into the CD or DVD drive. Close any program or utility that might run after you insert the CD into the drive. 2 Turn off the computer (see page 22), and then turn the computer on again - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 57
on the screen to finish. 16 Remove the CD from the drive. 17 Reinstall the appropriate drivers (see page 53). 18 Reinstall your virus protection software. 19 Reinstall your other software programs. See the documentation supplied with the software for instructions. Advanced Troubleshooting 57 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 58
www.dell.com | support.dell.com 58 A d va n c e d Tr o u b l e s h o o t i n g - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 59
SECTION 4 Front and Back View of the Computer Opening the Computer Cover Looking Inside Your Computer Adding Cards Adding Memory Closing the Computer Cover - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 60
www.dell.com | support.dell.com Front View front door power button power light HINT: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place. hard-drive light floppy-drive light headphone connector breakaway hinges (2) USB - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 61
cards. 4 power connector The connection for the power cable. 5 voltage selection switch Your computer is equipped with either a fixed-voltage power supply, an auto- (may not be available on sensing voltage circuit, or a manual voltage selection switch. See "Safety all computers) Instructions - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 62
www.dell.com | support.dell.com 7 line-out connector 8 microphone connector 9 USB connectors 10 keyboard connector 11 diagnostic lights 12 video connector 13 serial connector Use the green line-out connector (available on computers with integrated sound) to attach headphones and most speakers with - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 63
two release buttons until the cover is free to swing up. NOTICE: Open the cover slowly to ensure that you do not damage any cables. 6 Raise the back of the cover, and pivot it toward the front of the computer. CAUTION: If the system board standby power light is on (see page 65), the - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 64
cables from the system board. CD or DVD drive floppy drive system board heat sink and blower assembly hard drive* card cage power supply * Your computer's hard drive may or may not have a plastic shroud cover. Operating the computer without a hard-drive shroud does not affect its performance. 64 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 65
panel switch connector (FRONTPANEL) hard drive connector (IDE1) standby power light (AUX_PWR) memory module connectors (DIMM A, DIMM B) page 70 microprocessor connector (CPU) card-cage connector (PCI2) page 66 unused connector power connector (12VPOWER) CD audio connector (CD IN)* front panel - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 66
www.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. The computer's card connectors - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 67
b Gently pull on the handle and lift the card cage up and away from the computer. card cage Adding Parts 67 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 68
www.dell.com | support.dell.com 7 Press the lever on the retention arm and raise the retention arm. lever retention arm filler bracket card edge connector card cage card connector riser board 8 If you are installing a new card, remove the filler bracket to create an empty card-slot opening. - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 69
electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 10 Insert the card into the card connector. If the card is full-length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the system board - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 70
it into the computer. 18 Install any drivers required for the card as described in the card documentation. HINT: Memory purchased from Dell is covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 71
cutouts (2) step 1 step 2 step 3 2 Align the notch on the bottom of the module with the crossbar in the connector. NOTICE: To avoid damage to the memory module, press the module straight down into the socket with equal force applied at each end of the module. Adding Parts 71 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 72
click the My Computer icon and then click Properties. 8 Click the General tab. 9 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. 1 Ensure that all cables are connected, and fold cables out of the way. Make sure cables are not routed over the drive cage-they - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 73
SECTION 5 Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Information Limited Warranties and Return Policy - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 74
.dell.com | support.dell.com 74 Appendix Microprocessor Microprocessor type L1 cache L2 cache System Information System chip set DMA channels Interrupt levels System BIOS chip System clock Expansion Bus Bus types Bus speed PCI connectors PCI connector size PCI connector data width (maximum) Memory - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 75
Mouse USB Headphone Audio Internally accessible: Primary IDE channel Secondary IDE channel Floppy drive Video Video controller Audio Audio controller one 5.25-inch bay one 3.5-inch bay one bay for 1-inch-high IDE hard drive ATA-66 or ATA-100 Ultra DMA hard drive, CD drive, Zip drive, DVD drive, and - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 76
www.dell.com | support.dell.com Controls and Lights Power control Power light Hard-drive access light Diagnostic code lights System board standby power light push button green light on power button-blinking green in sleep state; solid green for power on state green four bicolor (yellow and green) - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 77
Environmental (continued) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 1/2 octave/min Storage 0.5 G at 3 to 200 Hz at 1/2 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) Storage 23-G faired-square wave with a - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 78
www.dell.com | support.dell.com The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don't change the settings for this program. Certain changes might make your computer work incorrectly. See the following figure for an example - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 79
appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. System Setup Program Screens The system setup program screens display the current configuration information for your computer. Information on the screen is divided into five areas - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 80
www.dell.com | support.dell.com 80 Appendix CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. If you forget your user or setup password, you cannot operate your computer or change settings in the system setup program until you clear the - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 81
feature. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 82
dell.com | support.dell.com NOTICE: To avoid damage to the system board while you pry the battery loose, be sure to insert the plastic screwdriver between the battery and the socket (not the system board). battery socket (BATTERY) battery 6 Insert the new battery into the computer. 9 Access the system - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 83
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 84
support provided by Dell. Contact Numbers and Addresses Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Antigua and Barbuda General Support Argentina (Buenos Aires) Tech Support -Free Numbers 1-800-805-5924 toll-free: - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 85
Customer Care Fax City Code: 51 Sales Website: www.dell.com/br Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Area Codes, Local Numbers, and Toll-Free Numbers 01 795 67602 01 795 67605 01 795 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 86
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Canada (North York, Ontario) Automated Order-Status System International Access Code: 011 AutoTech (Automated technical support) Customer - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 87
) Website: support.euro.dell.com E-mail Support (Portable Computers): [email protected] E-mail Support (Desktop Computers): [email protected] E-mail Support (Servers): [email protected] General Support General Support Area Codes, Local Numbers, and Toll-Free Numbers 02 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 88
of France) Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Corporate Technical Support Customer Care Switchboard Sales Fax Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Area Codes, Local Numbers, and Toll-Free Numbers 09 253 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 89
support.euro.dell.com E-mail: [email protected] Guatemala General Support Hong Kong Technical Support International Access Code: 001 Customer Service Website: support.euro.dell.com E-mail: [email protected] Area Codes, Local Numbers, and Toll-Free Numbers 06103 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 90
Fax Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/zdell/ Corporate Technical Support Customer Care Fax Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ General Support Area Codes, Local Numbers, and Toll-Free Numbers 02 577 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 91
Inspiron™) City Code: 44 Technical Support Outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support Outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business Sales Division - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 92
Switchboard (Brussels, Belgium) Website: support.euro.dell.com E-mail: [email protected] Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support Customer Service Transaction Sales Corporate Sales Area Codes, Local Numbers, and Toll-Free Numbers 512 728-4093 512 728 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 93
Department Name or Service Area, Website and E-Mail Address Customer Technical Support Sales Customer Service Main Netherlands Antilles support.euro.dell.com E-mail: [email protected] Home and Small Business Government and Business Sales Fax General Support Area Codes, Local Numbers, and Toll-Free - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 94
Website: support.euro.dell.com E-mail Support (Portable Computers): [email protected] E-mail Support (Desktop Computers): [email protected] E-mail Support (Servers): [email protected] Panama General Support Peru General Support Poland (Warsaw) Customer Service Phone - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 95
Code: 27 City Code: 11 Customer Care Sales Fax Switchboard Website: support.euro.dell.com E-mail: [email protected] Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Spain (Madrid) Home and Small Business International - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 96
) Country Code: 886 Transaction Sales Corporate Sales Thailand International Access Code: 001 Country Code: 66 Technical Support Customer Service (Penang, Malaysia) Sales 96 Appendix Area Codes, Local Numbers, and Toll-Free Numbers 08 590 05 199 08 590 05 642 08 587 70 527 08 590 05 594 08 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 97
Service Area, Website and E-Mail Address General Support Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support support.euro.dell.com Customer Care Website: dell.co.uk/lca/customerservices E-mail: [email protected] Area Codes, Local Numbers, and Toll-Free - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 98
879-3355 Spare Parts Sales toll-free: 1-800-357-3355 Desktop and Portable Fee-Based Technical Support toll-free: 1-800-433-9005 Sales (Catalogs) toll-free: 1-800-426-5150 Fax toll-free: 1-800-727-8320 TechFax toll-free: 1-800-950-1329 Dell Services for the Deaf, Hard-of-Hearing, or Speech - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 99
you. Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 100
and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. Dell computers are designed, tested, and classified for their intended electromagnetic environment. These - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 101
. Each section provides country-specific EMC/EMI or product safety information. Additional regulatory information regarding your computer can be found in the Tell Me How help file. To access the Tell Me How help file, see page 26. FCC Notices (U.S. Only) Most Dell computers are classified by the - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 102
www.dell.com | support.dell.com Class A This equipment has been tested and found to comply with frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is no guarantee that interference - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 103
requirements of the official Mexican standards (NOM): Exporter: Importer: Ship to: Model number: Supply voltage: Frequency: Input current rating: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 104
accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 105
locations will be made freight collect. NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 106
www.dell.com | support.dell.com DELL DOES NOT ACCEPT problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 107
sold through the Dell Software and Peripherals program) are not covered. Batteries for portable computers are covered only during Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 108
Dell's Customer Technical Support in advance to obtain Dell's concurrence that a part should be replaced and to have Dell ship the replacement part. Dell to Dell. Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 109
General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 110
accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 111
locations will be made freight collect. NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 112
of the exchange. You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate backup and other procedures. General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 113
accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 114
locations will be made freight collect. NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 115
of the exchange. You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate backup and other procedures. General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 116
accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 117
locations will be made freight collect. NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 118
www.dell.com | support.dell.com DELL DOES NOT ACCEPT problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 119
locations will be made freight collect. NOTE:Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not accept liability for lost data or software - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 120
Dell's Customer Technical Support in advance to obtain Dell's concurrence that a part should be replaced and to have Dell ship the replacement part. Dell part to Dell. Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 121
Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship. The warranty - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 122
accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 123
Dell's Customer Technical Support in advance to obtain Dell's concurrence that a part should be replaced and to have Dell ship the replacement part. Dell part to Dell. Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 124
GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL DOES NOT TO YOU. These provisions apply to Dell's three-year limited warranty only. For provisions of any service contract covering your system, refer to your - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 125
products, you must contact Dell Customer Service to receive a Credit Return Authorization Number. See "Contacting Dell" on page 84 to products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 126
Only) Guarantee Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 127
or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul - RS - Brasil Dell Computer - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 128
www.dell.com | support.dell.com Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. 128 Appendix - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 129
battery disposal, 10 replacing, 81 BIOS, 78 C cards adding, 66 connectors, 65 CD drive fixing problems, 28 CD-RW drive fixing problems, 29 Check Disk, 29 computer back view, 60 closing cover, 72 error messages, 31, 33 front door, 60 front view, 60 internal parts, 64 opening cover, 62 specifications - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 130
, 80 power fixing problems, 39 turning off, 22 printer connecting, 18 fixing problems, 41 reinstalling driver, 19 setting up, 18 troubleshooting, 41 R RAM. See memory regulatory notices, 101 reinstalling drivers, 53 Windows XP, 55 ResourceCD, 53 return policy, 125 S safety instructions, 7 screen - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 131
W warranty information, 104 Windows XP device driver rollback, 53 Help, 26 reinstalling, 55 scanner, 42 shutdown, 22 Index 131 - Dell Dimension 4500S | Dell Dimension 4500S Owner's Manual - Page 132
132 I n d e x 132 Index
www.dell.com | support.dell.com
Dell™ Dimension™ 4500S