Dell Dimension 4500S Dell Dimension 4500S Owner's Manual - Page 44

No sound from headphones, If the screen is blank - audio

Page 44 highlights

www.dell.com | support.dell.com No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Ensure that the headphone cable is securely inserted into the headphone connector (see page 60). D I S A B L E D I G I T A L M O D E - Your headphones do not work if the CD drive is operating in digital mode. To disable digital mode: 1 Click Control Panel, and then double-click Sounds and Audio Devices. 2 Click the Hardware tab. 3 Double-click the name of your CD drive. 4 Click the Properties tab. 5 Uncheck the Enable digital CD audio for this CD-ROM device box. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. HINT: See the monitor documentation for troubleshooting procedures. If the screen is blank C H E C K T H E M O N I T O R P O W E R L I G H T - If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N - Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the Start Here setup diagram for your computer. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. 44 Solving Pr oblems

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44
Solving Problems
www.dell.com | support.dell.com
No sound from headphones
If the screen is blank
HINT:
See the monitor
documentation for
troubleshooting
procedures.
C
HECK
THE
HEADPHONE
CABLE
CONNECTION
Ensure that the
headphone cable is securely inserted into the headphone connector (see
page 60).
D
ISABLE
DIGITAL
MODE
Your headphones do not work if the CD drive is
operating in digital mode. To disable digital mode:
1
Click
Control Panel
, and then double-click
Sounds and Audio Devices
.
2
Click the
Hardware
tab.
3
Double-click the name of your CD drive.
4
Click the
Properties
tab.
5
Uncheck the
Enable digital CD audio for this CD-ROM device
box.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
Click or double-click the
speaker icon in the lower-right corner of your screen. Ensure that the volume is
turned up and that the sound is not muted.
C
HECK
THE
MONITOR
POWER
LIGHT
If the power light is off, firmly
press the button to ensure that the monitor is turned on. If the power light is lit
or blinking, the monitor has power. If the power light is blinking, press a key on
the keyboard or move the mouse.
C
HECK
THE
MONITOR
CABLE
CONNECTION
Check the connector for
bent or broken pins. (It is normal for monitor cable connectors to have missing
pins.) Ensure that the video cable is connected as shown on the
Start Here
setup
diagram for your computer.
T
EST
THE
ELECTRICAL
OUTLET
Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.