Dell Dimension 4500S Dell Dimension 4500S Owner's Manual - Page 28

CD drive problems - desktop computer

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www.dell.com | support.dell.com C L E A N T H E D R I V E - Use a commercially available cleaning kit. HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. CD drive problems A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. TE S T T H E D R I V E W I T H A N O T H E R C D - Insert another CD to eliminate the possibility that the original CD is defective. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - See "Sound and Speaker Problems" on page 43. E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - Double-click My Computer on the desktop. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. C L E A N T H E D I S C - See the Tell Me How help file for instructions on cleaning your CDs. To access help files, see page 26. 28 Solving Pr oblems

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28
Solving Problems
www.dell.com | support.dell.com
CD drive problems
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
C
LEAN
THE
DRIVE
—
Use a commercially available cleaning kit.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
Click the speaker icon in
the lower-right corner of your screen.
•
Ensure that the volume is turned up by clicking the slidebar and dragging it
up.
•
Ensure that the sound is not muted by clicking any boxes that are checked.
T
EST
THE
DRIVE
WITH
ANOTHER
CD —
Insert another CD to eliminate
the possibility that the original CD is defective.
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
—
See "Sound and Speaker
Problems" on page 43.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Double-click
My
Computer
on the desktop. If the CD drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
C
LEAN
THE
DISC
—
See the
Tell Me How
help file for instructions on
cleaning your CDs. To access help files, see page 26.