Dell Dimension 4500S Dell Dimension 4500S Owner's Manual - Page 35

Other technical problems G O T O T H E D E L L | S U P P O R T W E B S I T E - Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy" on page 83 for a description of the hardware and software support provided by Dell. E - M A I L D E L L - Go to the Dell | Support website, and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy" on page 83 for a description of the hardware and software support provided by Dell. C A L L D E L L - If you cannot solve your problem by using the Dell | Support website or e-mail service, call Dell for technical assistance (see page 84). See "Dell Technical Support Policy" on page 83 for a description of the hardware and software support provided by Dell. General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device. • A recently added device does not work. • A sound card emits noise or demonstrates other problems. • Unintelligible characters print from the printer. • The mouse pointer does not move or "stutters" when it moves. • Messages appear stating that the computer is not operating at maximum performance. • Errors occur and programs crash for no apparent reason. • Nothing displays on the monitor. Solving Problems 35