Dell Dimension 4500S Dell Dimension 4500S Owner's Manual - Page 29

Problems writing to a CD-RW drive, DVD drive problems, Hard drive problems

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Page 29 highlights

Problems writing to a CD-RW drive C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before writing to the CD-RW. SEE THE CD-RW PROGRAM'S HELP FILE FOR CD-RW RECORDING I N S T R U C T I O N S - See the CD-RW program's online help information for complete instructions on how to use the program to record CD-RWs. DVD drive problems TE S T T H E D R I V E W I T H A N O T H E R D V D - Insert another DVD to eliminate the possibility that the original DVD is defective. E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - Double-click My Computer on the desktop. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. C L E A N T H E D I S C - See the Tell Me How help file for instructions on cleaning your DVDs. To access help files, see page 26. Hard drive problems RUN CHECK DISK 1 Double-click My Computer on the desktop. 2 Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start. HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. Solving Problems 29

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Solving Problems
29
Problems writing to a CD-RW drive
DVD drive problems
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
Hard drive problems
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
The CD-RW drive
must receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before writing to the CD-RW.
S
EE
THE
CD-RW
PROGRAM
’
S
H
ELP
FILE
FOR
CD-RW
RECORDING
INSTRUCTIONS
—
See the CD-RW program’s online help information for
complete instructions on how to use the program to record CD-RWs.
T
EST
THE
DRIVE
WITH
ANOTHER
DVD —
Insert another DVD to
eliminate the possibility that the original DVD is defective.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Double-click
My
Computer
on the desktop. If the DVD drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
C
LEAN
THE
DISC
—
See the
Tell Me How
help file for instructions on
cleaning your DVDs. To access help files, see page 26.
R
UN
C
HECK
D
ISK
1
Double-click
My Computer
on the desktop.
2
Right-click the drive letter (local disk) that you want to scan for errors, and
then click
Properties
.
3
Click the
Tools
tab.
4
Under
Error-checking
, click
Check Now
.
5
Click
Start.