Dell Dimension 4500S Dell Dimension 4500S Owner's Manual - Page 53

Using Windows, XP Device Driver Rollback, Using the Dell Dimension ResourceCD - drivers xp

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NOTICE: The Dell | Support website and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. A driver is a software program that allows a hardware device controller to function properly and to communicate with the computer. Sometimes you can fix a device problem by reinstalling its driver. Using Windows® XP Device Driver Rollback Windows XP Device Driver Rollback replaces a device driver with the previously installed version if you install a new driver that causes system instability. If Device Driver Rollback does not resolve the problem, then try using System Restore (see page 50) to return your operating system to the operating state it was in before you installed the new device driver. To use Device Driver Rollback: 1 Click the Start button, and then right-click My Computer. 2 Click Properties. 3 Click the Hardware tab, and then click Device Manager. 4 In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties. 5 Click the Drivers tab. 6 Click Roll Back Driver. Using the Dell Dimension ResourceCD If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD: 1 With the Windows desktop displayed, insert the ResourceCD into the CD or DVD drive. If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5. 2 When the ResourceCD Installation program starts, follow the prompts on the screen. Advanced Troubleshooting 53

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Advanced Troubleshooting
53
NOTICE:
The Dell | Support website and the
Dell Dimension ResourceCD
provide approved drivers for Dell™ computers. If you install drivers obtained
from other sources, your computer might not work correctly.
A driver is a software program that allows a hardware device controller to
function properly and to communicate with the computer. Sometimes you
can fix a device problem by reinstalling its driver.
Using Windows
®
XP Device Driver Rollback
Windows XP Device Driver Rollback replaces a device driver with the
previously installed version if you install a new driver that causes system
instability. If Device Driver Rollback does not resolve the problem, then try
using System Restore (see page 50) to return your operating system to the
operating state it was in before you installed the new device driver.
To use Device Driver Rollback:
1
Click the
Start
button, and then right-click
My Computer
.
2
Click
Properties
.
3
Click the
Hardware
tab, and then click
Device Manager
.
4
In the
Device Manager
window, right-click the device for which the
new driver was installed, and then click
Properties
.
5
Click the
Drivers
tab.
6
Click
Roll Back Driver
.
Using the Dell Dimension ResourceCD
If using Device Driver Rollback or System Restore does not resolve the
problem, then reinstall the driver from the
Dell Dimension ResourceCD
:
1
With the Windows desktop displayed, insert the ResourceCD into the
CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go
to step 5.
2
When the ResourceCD Installation program starts, follow the
prompts on the screen.