Dell Dimension 4700 Owner's Manual - Page 22

www.dell.com | support.dell.com TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. C L E A N T H E D R I V E O R D I S K - See the Dell Dimension Help file. To access help files, see page 9. CHECK THE CABLE CONNECTIONS C H E C K F O R R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See page 46. R U N T H E D E L L D I A G N O S T I C S - See page 40. CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - See "Sound and Speaker Problems" on page 33. Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C - See the Dell Dimension Help file (see page 9) or search for the keyword standby in Windows Help (see page 10) for information on power management modes. 22 Solving Problems