Dell Latitude E7240 Ultrabook Desktop and Notebooks Users Guide - Page 4
Troubleshooting Your Computer, Getting Help and Contacting Dell, Pro Support, Cleaning Your Computer
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21 Troubleshooting Your Computer 45 Dell Technical Update Service...45 Dell Diagnostics...45 Drive Problems...45 E-Mail, Modem, and Internet Problems...45 Error Messages...46 Keyboard / External Keyboard Problems...51 Lockups and Software Problems...51 PC Card or ExpressCard Problems...52 Network Problems...53 Power Problems...53 Printer Problems...54 Scanner Problems...54 Sound and Speaker Problems...55 Touchpad or Mouse Problems...55 Video and Display Problems...56 22 Getting Help and Contacting Dell 58 Microsoft Knowledge Base...58 Automated Order-Status Service...60 AutoTech Service...61 Dell Connect / GoToAssit...61 Problems With Your Order...61 Product Information...61 Returning Items for Warranty Repair or Credit...61 Before You Call...62 Travel Tips...62 23 Pro Support...64 24 Cleaning Your Computer...65 25 Traveling With Your Computer 67 4 Contents
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21 Troubleshooting Your Computer
.................................................................................................
45
Dell Technical Update Service
...........................................................................................................................................
45
Dell Diagnostics
....................................................................................................................................................................
45
Drive Problems
.....................................................................................................................................................................
45
E-Mail, Modem, and Internet Problems
............................................................................................................................
45
Error Messages
....................................................................................................................................................................
46
Keyboard / External Keyboard Problems
..........................................................................................................................
51
Lockups and Software Problems
.......................................................................................................................................
51
PC Card or ExpressCard Problems
...................................................................................................................................
52
Network Problems
..............................................................................................................................................................
53
Power Problems
..................................................................................................................................................................
53
Printer Problems
..................................................................................................................................................................
54
Scanner Problems
...............................................................................................................................................................
54
Sound and Speaker Problems
............................................................................................................................................
55
Touchpad or Mouse Problems
...........................................................................................................................................
55
Video and Display Problems
...............................................................................................................................................
56
22 Getting Help and Contacting Dell
...............................................................................................
58
Microsoft Knowledge Base
................................................................................................................................................
58
Automated Order-Status Service
.....................................................................................................................................
60
AutoTech Service
.................................................................................................................................................................
61
Dell Connect / GoToAssit
...................................................................................................................................................
61
Problems With Your Order
..................................................................................................................................................
61
Product Information
.............................................................................................................................................................
61
Returning Items for Warranty Repair or Credit
................................................................................................................
61
Before You Call
....................................................................................................................................................................
62
Travel Tips
............................................................................................................................................................................
62
23 Pro Support
.............................................................................................................................
64
24 Cleaning Your Computer
...........................................................................................................
65
25 Traveling With Your Computer
...................................................................................................
67
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Contents