Dell Latitude E7240 Ultrabook Desktop and Notebooks Users Guide - Page 59

How to query the Microsoft Knowledge Base by using keywords and query words To quickly find an article in the Microsoft Knowledge Base, you can search by using keywords and query words. This article lists keywords and query words that you can use in your searches. You can also find keywords and query words by looking in the "Keywords" and "Additional query words" sections that are found in some articles. Using the keywords and query words that are listed in one article may help find other articles that have similar content. However, some query words are only used for older content and may not help you find the most current information. Use a variety of search techniques to make sure that you receive the best search result. Using keywords in your searches Some articles have a "Keywords" section. The Knowledge Base is large, and it is constantly being updated. The team responsible for managing the Knowledge Base regularly adds keywords to Knowledge Base articles to help automate this work. You can use these keywords in your searches to locate articles that are related to your specific issue. The following is a list of frequently used keywords. However, keep in mind that there are many keywords that are not listed here. Check the articles that you most frequently use to find keywords that may not be listed here, but that may help in your other searches. Table 4. Windows Keywords Query Word kbBackup kbClustering kbDefrag kbDisasterRec kbDualBoot kbenable kbEnableHear kbEnableLearn kbEnableMove kbenv kbEvent kbEventLog kbFax kbformat kbkern32dll kbKernBase kbNLB kbRD kbRegistry kbRPC kbSafeMod kbScanDisk kbshell kbsound kbSysPrepTool Description Creating or restoring backups of the computer system Server Cluster Microsoft Defragmenter Disaster recovery Dual booting Accessibility: information Accessibility: hearing features Accessibility: learning features Accessibility: sight features Environment and configuration information including OS, registry Events, event models, custom events Event logging Fax Formatting Kernel 32 issues and errors in Windows Kernel/Base issues Network Load Balancing Cluster, Windows Load Balancing Service (WLBS) Remote Desktop Windows registry Remote procedure calls Safe Mode Microsoft ScanDisk The Windows shell that lets users group-start and otherwise control applications Sound/audio Microsoft Systems Preparation Tool Getting Help and Contacting Dell 59