Dell PowerEdge R760 Installation and Service Manual - Page 328
Getting help, Recycling or End-of-Life service information, Contacting Dell Technologies
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11 Getting help You can download drivers, firmware and documents from the FTP site: https://mft.dell.com/R760. For more information about username and password, contact your TAM (Tech Account Manager). Topics: • Recycling or End-of-Life service information • Contacting Dell Technologies • Accessing system information by using QRL • Receiving automated support with Secure Connect Gateway (SCG) Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country. Contacting Dell Technologies Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can find Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues follow these steps: Steps 1. Go to www.dell.com/support/home. 2. Select your country from the drop-down menu on the lower right corner of the page. 3. For customized support: a. Enter the system Service Tag in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field. b. Click Search. The support page that lists the various support categories is displayed. 4. For general support: a. Select your product category. b. Select your product segment. c. Select your product. The support page that lists the various support categories is displayed. 5. For contact details of Dell Global Technical Support: a. Click Contact Technical Support. b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team. 328 Getting help
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