Denon AVR-5805CI Owners Manual - English - Page 158

Symptom, Cause, Measures

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Page 158 highlights

Troubleshooting Symptom Cause Measures Page An image is not projected with an HDMI/DVI connection. • AVR-5805CI's HDMI output terminals and • Check the HDMI connection. 36, 37 monitor's input terminals are not properly connected. • No HDMI/DVI signal is being input. • Properly select HDMI or DVI signal input 111, 112 source. • The connected monitor equipment or other • The AVR-5805CI will not output video signal 36, 37 equipments do not support HDCP. unless the other equipment supports HDCP. • The output format of the connected player • Check whether the output format of the 36, 37 (HDMI/DVI FORMAT) does not matche the connected player (HDMI/DVI FORMAT) supported input format of connected monitor matches the supported input format of equipments. connected monitor equipments. The HDMI audio is not output. • The AVR-5805CI does not play HDMI audio • Set the HDMI audio playback setting at the 111, 112 signals. "HDMI/DVI In Assign" settings to "AMP". • The HDMI audio signals are not output from • Set the HDMI audio playback setting at the 111, 112 the connected monitor device. "HDMI/DVI In Assign" settings to "TV". • The set's internal temperature has risen and • Put the AVR-5805CI in a well-ventilated place. 16 the protection circuit has been activated. • Turn off the power, then wait for the set to 16 fully cool off before turning the power back on. Power has turned off and the • The core wires of the speaker cables are • Check the connections of all the speaker 16 power indicator is flashing red. touching each other or the AVR-5805CI's rear cables. panel, activating the protection circuit. • AVR-5805CI is malfunctioning. • Turn off the power and contact a DENON 16 customer service center. Sound is only produced from the center speaker. • You are playing a monaural source (TV, AM • When playing monaural sources, select a radio broadcast, etc.) in the DOLBY/DTS surround mode other than DOLBY/DTS SURROUND or HOME THX CINEMA mode. SURROUND or HOME THX CINEMA. 61 ~ 63 "CHECK ANTENNA" is displayed • AVR-5805CI's XM terminal and the XM Mini- • Check that the connection are correct. 40 in the XM mode. Tuner and Home Dock is not properly connected. "NO SIGNAL" is displayed in the • The signal cannot be received. XM mode. • Reposition your XM Mini-Tuner and Home Dock. 71 "OFF AIR" is displayed in the XM • The selected channel is not currently • Select the another channel. mode. broadcasting. 72, 73 Receiving only XM channels 0 • The XM Tuner is not activated. • Contact XM Satellite Radio. 71 and 1. 158

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Symptom
Cause
Measures
Page
158
Troubleshooting
The HDMI audio is not output.
• The AVR-5805CI does not play HDMI audio
signals.
• The HDMI audio signals are not output from
the connected monitor device.
• Set the HDMI audio playback setting at the
“HDMI/DVI In Assign” settings to “AMP”.
• Set the HDMI audio playback setting at the
“HDMI/DVI In Assign” settings to “TV”.
111, 112
111, 112
Power has turned off and the
power indicator is flashing red.
• The set’s internal temperature has risen and
the protection circuit has been activated.
• The core wires of the speaker cables are
touching each other or the AVR-5805CI’s rear
panel, activating the protection circuit.
• AVR-5805CI is malfunctioning.
• Put the AVR-5805CI in a well-ventilated place.
•Turn off the power, then wait for the set to
fully cool off before turning the power back on.
• Check the connections of all the speaker
cables.
• Turn off the power and contact a DENON
customer service center.
16
16
16
16
Sound is only produced from the
center speaker.
•You are playing a monaural source (TV, AM
radio broadcast, etc.) in the DOLBY/DTS
SURROUND or HOME THX CINEMA mode.
• When playing monaural sources, select a
surround mode other than DOLBY/DTS
SURROUND or HOME THX CINEMA.
61 ~ 63
An image is not projected with
an HDMI/DVI connection.
•AVR-5805CI’s HDMI output terminals and
monitor’s input terminals are not properly
connected.
• No HDMI/DVI signal is being input.
• The connected monitor equipment or other
equipments do not support HDCP.
• The output format of the connected player
(HDMI/DVI FORMAT) does not matche the
supported input format of connected monitor
equipments.
• Check the HDMI connection.
• Properly select HDMI or DVI signal input
source.
• The AVR-5805CI will not output video signal
unless the other equipment supports HDCP.
• Check whether the output format of the
connected
player
(HDMI/DVI
FORMAT)
matches the supported input format of
connected monitor equipments.
36, 37
111, 112
36, 37
36, 37
“CHECK ANTENNA” is displayed
in the XM mode.
• AVR-5805CI’s XM terminal and the XM Mini-
Tuner and Home Dock is not properly connected.
• Check that the connection are correct.
40
“NO SIGNAL” is displayed in the
XM mode.
• The signal cannot be received.
• Reposition your XM Mini-Tuner and Home Dock.
71
“OFF AIR” is displayed in the XM
mode.
• The selected channel is not currently
broadcasting.
• Select the another channel.
72, 73
Receiving only XM channels 0
and 1.
• The XM Tuner is not activated.
• Contact XM Satellite Radio.
71