Epson PictureMate Pal - PM 200 Basics - Page 49

Where to Get Help, Epson Technical Support

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The wrong photo is printed. ● If your camera supports DPOF, you can pre-select photos so PictureMate Pal knows exactly what to print. See page 10. ● If your camera supports PictBridge or USB DIRECTPRINT printing, you can print from the camera. See page 30. ● For instructions on selecting photos, see page 9. Too many copies print. Make sure that the Copies option in your software or on PictureMate Pal is set for the number of copies you want to print. See page 9 (if printing directly from PictureMate Pal) or page 20 (if printing from a computer). Where to Get Help Epson Technical Support Epson provides these technical support services: Internet Support Visit Epson's support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ● Product name (PictureMate Pal) ● Product serial number (located on the bottom of PictureMate Pal) ● Proof of purchase (such as a store receipt) and date of purchase ● Computer configuration ● Description of the problem 48

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48
The wrong photo is printed.
●
If your camera supports DPOF, you can pre-select
photos so PictureMate Pal knows exactly what to
print. See page 10.
●
If your camera supports PictBridge or USB DIRECT-
PRINT printing, you can print from the camera. See
page 30.
●
For instructions on selecting photos, see page 9.
Too many copies print.
Make sure that the
Copies
option in your software or
on PictureMate Pal is set for the number of copies you
want to print. See page 9 (if printing directly from
PictureMate Pal) or page 20 (if printing from a
computer).
Where to Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at
epson.com/support
and select your product for solutions to common
problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the
following information ready:
●
Product name (PictureMate Pal)
●
Product serial number (located on the bottom of
PictureMate Pal)
●
Proof of purchase (such as a store receipt) and
date of purchase
●
Computer configuration
●
Description of the problem