Epson WorkForce Pro WF-M5694 User Manual - Page 322
Solving Copying Problems, EPSON Scan Settings
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• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again. • Check the connection setting and test the connection using Epson Scan Settings: Windows 10: Click , select All apps, and select EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. • If the user restriction feature (Access Control) is enabled, a user ID and password are required to scan. If you do not know the user ID or password, contact your administrator for assistance. • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While 322