Fujitsu 6010N Operation Manual - Page 610
Network Connection, Troubleshooting Compression
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Code 12010006 12010100 12020001 Message Action SMTP server connection was lost while sending e-mail. Try the following: z Check that the LAN cable of the scanner and SMTP server is connected properly. z Contact a system administrator to check that the scanner IP address and SMTP server settings are correct. "8.3 Network Connection Troubleshooting" (page 456) z Contact a system administrator to check that the SMTP server is working properly. z Contact a system administrator to check the maximum e-mail size allowed by the SMTP server. Error: e-mail could not be sent. Try the following: z A message returned from the server is attached after the message displayed on the left. Contact a server administrator to deal with the error. z If the [e-Mail address of user] option button is selected for [To] and/or [From], an error will occur during the job process in the following cases: z If the currently logged in user does not have an e-mail address z If the currently logged in user is using the guest account In this case, specify a user with a registered e-mail address and perform the job sequence. Scanned data size exceeded maximum size allowed for sending by fax. Try the following: z Reduce the number of pages to be scanned and send the fax in separate parts. z Select a higher compression level, and try again. "6.9.9 Compression" (page 387) If the problem persists, contact a system administrator to check the "Maximum Attachment Size" setting. "4.7.11 Setting the e-Mail Server (SMTP Server)" (page 116) 572