HTC One One US User Guide WWE - Page 119

Performing a factory reset from settings, Performing a factory reset using hardware buttons

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119 Sync, backup, and reset § System and application data and settings § Downloaded apps Files such as your music, photos, videos, and documents will also be deleted if you select the Erase all data option. Be sure to back up any data and files you want to keep before you do a factory reset. A factory reset may not permanently erase all data from your phone, including personal information. Performing a factory reset from settings 1. Slide the Notifications panel open, and then tap . 2. Tap Backup & reset. 3. Tap Reset phone. 4. If you also want to delete media and other data on HTC One, select Erase all data. 5. Tap OK. Performing a factory reset using hardware buttons If you can't turn HTC One on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One. 1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button. 2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons. 3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

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§
System and application data and settings
§
Downloaded apps
Files such as your music, photos, videos, and documents will also be deleted if you
select the
Erase all data
option.
Be sure to back up any data and files you want to keep before you do a factory reset.
A factory reset may not permanently erase all data from your phone, including
personal information.
Performing a factory reset from settings
1.
Slide the Notifications panel open, and then tap
.
2.
Tap
Backup & reset
.
3.
Tap
Reset phone
.
4.
If you also want to delete media and other data on HTC One, select
Erase all
data
.
5.
Tap
OK
.
Performing a factory reset using hardware buttons
If you can’t turn HTC One on or access settings, you can still perform a factory reset
by using the hardware buttons on HTC One.
1.
Press and hold the VOLUME DOWN button, and then press and hold the
POWER button.
2.
Wait for the screen with the three Android images to appear, and then release
the POWER and VOLUME DOWN buttons.
3.
Press VOLUME DOWN to select
FACTORY RESET
, and then press the POWER
button.
119
Sync, backup, and reset