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HP 6000 User Guide - Page 162

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UPC - 884420680673

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Index A accessibility mobility 10 support 10 visual 10 accessories installation 14 ordering 131 part numbers 131 self-test diagnostic page 40 turn on and off in driver 14 warranty 139 acoustic emissions 145 Add Printer installation 45 administrator settings 32 after the support period 137 align printhead 98 B blank pages, troubleshoot print 67 C cancel print job 30 capacity tray 22 cards guidelines 19 sizes supported 21 tray supporting 22 cartridges. See ink cartridges clean printhead 97 color dull 88 colors specifications 144 connections changing Ethernet to wireless 51 changing USB to wireless (Mac OS X) 51 changing USB to wireless (Windows) 50 features available 12 connectors, locating 12 control panel administrator settings 32 illustration 124 lights, understanding 124 locating 11 custom-sized media sizes supported 22 customer support electronic 133 phone support 134 warranty 137 cut-off pages, troubleshoot 68 D Declaration of Conformity (DOC) 150 device back view 12 configuring (Mac OS X) 45 configuring (Windows) 42 connection, changing 50 control panel 11 front view 10 getting started 8 management tools 33 network configuration report 41 no response 70 parts 10 printer sharing 12 reinstalling software 52 resources, addtional 8 sharing (Mac OS X) 46 sharing (Windows) 43 turning off 13 uninstalling software 52 using 16 wireless communication 46 wireless status report 41 diagnostic page 60 DOC. See Declaration of Conformity documentation, other resources 8 dots per inch (dpi) print 144 driver accessories settings 14 version 134 warranty 139 duplexer clearing jams 111 installation 14 locating 12 margins, minimum 23 media sizes supported 20 remove 140 turn on and off 14 using 26 duty cycle 142 E electrical specifications 145 embedded Web server about 34 administrator settings 32 opening 34 pages 35 system requirements 144 troubleshoot, cannot be opened 100 envelopes guidelines 19 sizes supported 20 tray supporting 22 environmental programs European Union equipment disposal 153 material safety data 152 paper use 152 plastics 152 recycling program 152 environmental specifications 145 Ethernet connections 12 network port, locating 12 158

Section	Page
Contents	5
Get started	12
Find other resources for the product	12
Find the device model number	13
Accessibility	14
Understand the device parts	14
Front view	14
Control panel	15
Back view	16
Connection information	16
Turn off the device	17
Eco-Tips	17
Install the accessories	18
Install the duplexer (available on some models)	18
Turn on accessories	18
Activate and deactivate the duplexer on the device	18
To turn accessories on or off on Windows computers	19
To turn on accessories on Macintosh computers	19
Use the device	20
Select print media	20
Recommended papers for printing	20
Recommended papers for photo printing	22
Tips for selecting and using print media	22
Understand specifications for supported media	23
Understand supported sizes	24
Understand supported media types and weights	26
Set minimum margins	27
Load media	28
Change print settings	29
To change settings from an application for current jobs (Windows)	29
To change default settings for all future jobs (Windows)	30
To change settings (Mac OS X)	30
Print on both sides (duplexing)	30
Guidelines for printing on both sides of a page	30
Perform duplexing	31
Print on special and custom-sized media	31
Print borderless	32
To print a borderless document (Windows)	33
To print a borderless document (Mac OS X)	33
Print a Web page (Windows only)	34
Cancel a print job	34
Configure and manage	35
Manage the device	35
Monitor the device	36
Administer the device	36
Use device management tools	37
Embedded Web server	38
To open the embedded Web server	38
Embedded Web server pages	39
Toolbox (Windows)	39
Open the Toolbox	40
Toolbox tabs	40
Network Toolbox	41
Use the HP Solution Center (Windows)	41
HP Printer Utility (Mac OS X)	41
Open the HP Printer Utility	42
HP Printer Utility panels	42
Use the HP Device Manager (Mac OS X)	43
Understand the printer status page	43
Understand the network configuration or wireless status report	45
Configure the device (Windows)	46
Direct connection	46
To install the software before connecting the device (recommended)	46
To connect the device before installing the software	47
To share the device on a locally shared network	47
Network connection	48
Install the device on a network	48
Install the device software on client computers	48
Install the printer driver using Add Printer	49
Configure the device (Mac OS X)	49
To install the software for network or direct connection	49
To share the device on a locally shared network	50
Set up the device for wireless communication	50
Understand 802.11 wireless network settings	51
To set up wireless communication using the installer (Windows)	52
To set up the device on a wireless communication using the installer (Mac OS X)	53
Connect the device using an ad hoc wireless network connection	53
To turn off wireless communication	53
Configure your firewall to work with HP devices	53
Change the connection method	54
Guidelines for ensuring wireless network security	55
To add hardware addresses to a wireless access point	55
Other guidelines	55
Uninstall and reinstall the software	56
Maintain and troubleshoot	59
Work with ink cartridges	59
Information on ink cartridges and the printhead	59
Check the estimated ink levels	60
Replace the ink cartridges	61
Usage information collection	63
Print and evaluate a print quality report	64
To print a print quality report	64
To evaluate the Print Quality Diagnostic Page	65
Ink Levels	65
Good color bars	65
Ragged, irregularly streaked, or faded bars	66
Regular white streaks in the bars	67
Bar colors are not uniform	67
Large Black Font Text	68
Alignment Patterns	69
If you see no defects	69
Troubleshooting tips and resources	69
Solve printing problems	70
The device shuts down unexpectedly	70
Device takes a long time to print	70
Blank or partial page printed	71
Something on the page is missing or incorrect	71
Placement of the text or graphics is wrong	72
Print troubleshooting	73
Envelopes print incorrectly	73
The product is not responding	74
The product prints meaningless characters	77
Nothing happens when I try to print	77
The margins are not printing as expected	80
Text or graphics are cut off at the edge of the page	81
A blank page came out while printing	83
Print quality troubleshooting	84
Wrong, inaccurate, or bleeding colors	84
Ink is not filling the text or graphics completely	87
The printout has a horizontal band of distortion near the bottom of a borderless print	89
Printouts have horizontal streaks or lines	90
Printouts are faded or have dull colors	92
Printouts seem blurry or fuzzy	94
Printouts are slanted or skewed	95
Ink streaks on the back of the paper	96
Paper is not picked up from the input tray	97
Poor black text	98
The product prints slowly	100
Advanced printhead maintenance	100
Clean the printhead	101
Align the printhead	102
Solve paper-feed problems	103
Solve device management problems	104
Embedded Web server cannot be opened	104
Solve network problems	105
Solve wireless problems	106
Basic wireless troubleshooting	106
Advanced wireless troubleshooting	107
Make sure your computer is connected to your network	107
Make sure that the HP device is connected to your network	109
Check to see if the firewall software is blocking communication	109
Make sure the HP device is online and ready	110
Your wireless router is using a hidden SSID	110
Make sure the wireless version of the HP device is set as the default printer driver (Windows only)	110
Make sure the HP Network Devices Support service is running (Windows only)	111
Add hardware addresses to a wireless access point (WAP)	111
Troubleshoot installation issues	112
Hardware installation suggestions	112
Software installation suggestions	113
Solve network problems	114
Clear jams	115
Clear a jam in the device	115
Tips for avoiding jams	116
Errors (Windows)	116
Printhead Problem - The printhead appears to be missing or damaged	117
Incompatible Printhead	117
Printhead problem and advanced printhead maintenance	117
Printhead problem - The following printhead has a problem	117
Advanced printhead maintenance	117
Device Disconnected	122
Ink Alert	122
HP recommends you have a replacement available for when print quality becomes no longer acceptable.	123
The amount of ink in the following cartridge may be low enough to cause poor print quality and cartridge changes may be required soon. HP recommends you have replacement cartridges available to install when print quality is no longer acceptable	123
Ink system failure	123
Cartridge Problem	124
The following cartridge appears to be missing or damaged	124
Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots	124
Cartridge Problem	124
Paper Mismatch	124
The cartridge cradle cannot move	124
Paper Jam	125
The printer is out of paper.	125
Incompatible Cartridge(s)	125
The following cartridge is not intended for use in this printer	125
The following cartridges are not intended for use in this printer as it is currently configured	125
Printer Offline	125
Printer Paused	126
Document failed to print	126
Previously used genuine HP cartridge	126
Ink Service Capacity Warning	126
General printer error	126
Control-panel lights reference	128
Interpreting control-panel lights	128
HP supplies and accessories	135
Order printing supplies online	135
Accessories	135
Supplies	135
Ink cartridges	136
HP media	136
Support and warranty	137
Obtain electronic support	137
Obtain HP telephone support	138
Before you call	138
Support process	138
HP support by phone	139
Phone support period	139
Telephone support numbers	140
Placing a call	141
After the phone support period	141
Additional warranty options	141
HP Quick Exchange Service (Japan)	141
HP Korea customer support	142
Hewlett-Packard limited warranty statement	143
Ink cartridge warranty information	144
Prepare the device for shipment	144
Remove the rear access panel or duplexer	144
Remove the output tray	144
Pack the device	145
Device specifications	146
Physical specifications	146
Product features and capacities	146
Processor and memory specifications	146
System requirements	147
Network protocol specifications	148
Embedded Web server specifications	148
Print resolution	148
Environmental specifications	149
Electrical specifications	149
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	149
Regulatory information	150
FCC statement	150
Notice to users in Korea	151
VCCI (Class B) compliance statement for users in Japan	151
Notice to users in Japan about the power cord	151
Toxic and hazardous substance table	151
LED indicator statement	152
Regulatory information for wireless products	152
Exposure to radio frequency radiation	152
Notice to users in Brazil	152
Notice to users in Canada	152
Notice to users in Taiwan	153
European Union regulatory notice	153
Regulatory model number	154
Declaration of conformity	154
Environmental product stewardship program	156
Paper use	156
Plastics	156
Material safety data sheets	156
Recycling program	156
HP inkjet supplies recycling program	156
Disposal of waste equipment by users in private households in the European Union	157
Power consumption	157
Third-party license agreements	158
Expat	158
OpenSSL	158
SHA2	160

Match case Limit results 1 per page

Index

accessibility

mobility 10

support 10

visual 10

accessories

installation 14

ordering 131

part numbers 131

self-test diagnostic page 40

turn on and off in driver 14

warranty 139

acoustic emissions 145

Add Printer installation 45

administrator

settings 32

after the support period 137

align printhead 98

blank pages, troubleshoot

print 67

cancel

print job 30

capacity

tray 22

cards

guidelines 19

sizes supported 21

tray supporting 22

cartridges.

See

ink cartridges

clean

printhead 97

color

dull 88

colors

specifications 144

connections

changing Ethernet to

wireless 51

changing USB to wireless

(Mac OS X) 51

changing USB to wireless

(Windows) 50

features available 12

connectors, locating 12

control panel

administrator settings 32

illustration 124

lights, understanding 124

locating 11

custom-sized media

sizes supported 22

customer support

electronic 133

phone support 134

warranty 137

cut-off pages, troubleshoot 68

Declaration of Conformity

(DOC) 150

device

back view 12

configuring (Mac OS X) 45

configuring (Windows) 42

connection, changing 50

control panel 11

front view 10

getting started 8

management tools 33

network configuration

report 41

no response 70

parts 10

printer sharing 12

reinstalling software 52

resources, addtional 8

sharing (Mac OS X) 46

sharing (Windows) 43

turning off 13

uninstalling software 52

using 16

wireless communication 46

wireless status report 41

diagnostic page 60

DOC.

See

Declaration of

Conformity

documentation, other

resources 8

dots per inch (dpi)

print 144

driver

accessories settings 14

version 134

warranty 139

duplexer

clearing jams 111

installation 14

locating 12

margins, minimum 23

media sizes supported 20

remove 140

turn on and off 14

using 26

duty cycle 142

electrical specifications 145

embedded Web server

about 34

administrator settings 32

opening 34

pages 35

system requirements 144

troubleshoot, cannot be

opened 100

envelopes

guidelines 19

sizes supported 20

tray supporting 22

environmental programs

European Union equipment

disposal 153

material safety data 152

paper use 152

plastics 152

recycling program 152

environmental

specifications 145

Ethernet

connections 12

network port, locating 12

158