HP 6000 User Guide - Page 83

A blank came out while printing, Solution 2: Load paper in the input tray

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A blank page came out while printing Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove any extra pages or lines at the end of the document • Solution 2: Load paper in the input tray • Solution 3: Check the ink levels • Solution 4: Clean the printhead • Solution 5: Load paper in the input tray Solution 1: Remove any extra pages or lines at the end of the document Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document. Cause: The document you were printing contained an additional blank page. If this did not solve the issue, try the next solution. Solution 2: Load paper in the input tray Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. For more information, see: Load media Cause: The product picked up two sheets of paper. Solution 3: Check the ink levels Solution: The ink cartridges may be running low on ink. Cause: Ink levels are too low. Solution 4: Clean the printhead Solution: Complete the printhead cleaning procedure. For more information, see Clean the printhead. The printhead may need to be cleaned if the printer was turned off improperly. NOTE: Turn off the HP Printer by pressing the Power button located on the product. Wait until the Power light turns off before unplugging the power cord or turning off a power strip. If you improperly turn off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Cause: The printhead was clogged. Print troubleshooting 79

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A blank page came out while printing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Remove any extra pages or lines at the end of the document
•
Solution 2: Load paper in the input tray
•
Solution 3: Check the ink levels
•
Solution 4: Clean the printhead
•
Solution 5: Load paper in the input tray
Solution 1: Remove any extra pages or lines at the end of the document
Solution:
Open the document file in your software application and remove any extra
pages or lines at the end of the document.
Cause:
The document you were printing contained an additional blank page.
If this did not solve the issue, try the next solution.
Solution 2: Load paper in the input tray
Solution:
If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:
Load media
Cause:
The product picked up two sheets of paper.
Solution 3: Check the ink levels
Solution:
The ink cartridges may be running low on ink.
Cause:
Ink levels are too low.
Solution 4: Clean the printhead
Solution:
Complete the printhead cleaning procedure. For more information, see
Clean the printhead
. The printhead may need to be cleaned if the printer was turned
off improperly.
NOTE:
Turn off the HP Printer by pressing the
Power
button located on the
product. Wait until the
Power
light turns off before unplugging the power cord or
turning off a power strip. If you improperly turn off the HP Printer, the print carriage
might not return to the correct position causing problems with the ink cartridges
and print quality issues.
Cause:
The printhead was clogged.
Print troubleshooting
79