HP 7410 Wired/Wireless Networking Guide - Page 43

Wireless discovery troubleshooting, second floor of a two-story house

Page 43 highlights

Chapter 9 Cause Your network uses multiple WEP keys, and you have chosen the wrong key for transmitting. Solution Choose the correct WEP key using the Embedded Web Server. For information, see Add security to the network Setup failed Cause The HP all-in-one is not receiving a signal. Solution In order to establish a good signal between the HP all-in-one and access point (infrastructure) or computer (ad hoc), you might have to experiment a bit. Assuming the equipment is functioning properly, try doing the following things separately or in combination: ● If there is a long distance between your computer or access point and the HP all-in-one, move them closer together. Also, be aware that the HP all-inone broadcasts to the front, back and above. Therefore, do not place an access point directly below the HP all-in-one. If the HP all-in-one is on the second floor of a two-story house, and you must put the access point on the first floor, place the HP all-in-one and access point on opposite ends of the house or as far apart laterally as possible. ● If there are objects in the transmission path, clear the path between the HP all-in-one and the computer or access point. ● If a cordless telephone, microwave, or other device that emits radio signals is nearby, move it farther away to reduce radio interference. 40

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Cause
Your network uses multiple WEP keys, and you have chosen the wrong key for
transmitting.
Solution
Choose the correct WEP key using the Embedded Web Server. For information,
see
Add security to the network
Setup failed
Cause
The HP all-in-one is not receiving a signal.
Solution
In order to establish a good signal between the HP all-in-one and access point
(infrastructure) or computer (ad hoc), you might have to experiment a bit. Assuming
the equipment is functioning properly, try doing the following things separately or in
combination:
If there is a long distance between your computer or access point and the
HP all-in-one, move them closer together. Also, be aware that the HP all-in-
one broadcasts to the front, back and above. Therefore, do not place an
access point directly below the HP all-in-one. If the HP all-in-one is on the
second floor of a two-story house, and you must put the access point on the
first floor, place the HP all-in-one and access point on opposite ends of the
house or as far apart laterally as possible.
If there are objects in the transmission path, clear the path between the
HP all-in-one and the computer or access point.
If a cordless telephone, microwave, or other device that emits radio signals is
nearby, move it farther away to reduce radio interference.
Chapter 9
40