HP 7410 Wired/Wireless Networking Guide - Page 49

Your Local Area Network LAN card NIC is not installed properly., Cause, Solution

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Chapter 9 Cause You do not have an active network connection. Solution Check to see if you have an active network connection. To make sure your network connection is active 1 Check to see if the wired network icon (below on the left) is present on the color graphics display. If the icon is present, the HP all-in-one is connected to the network. The icon on the left shows an active wired network. The icon on the right shows an inactive network. Wired network icon 2 If the wired network icon is not present, check the cable connections from the HP all-in-one to your gateway or router to ensure connections are secure. 3 Make sure the HP all-in-one is connected to the network with a CAT-5 Ethernet cable. 4 Check the two Ethernet indicator lights on the top and bottom of the RJ-45 Ethernet jack on the back of the HP all-in-one. The lights indicate the following: a Top light: If this light is a solid green, the device is properly connected to the network, and communications have been established. If the top light is off, there is no network connection. b Bottom light: This yellow light flashes when data is being sent or received by the device over the network. 5 If the connections are secure, turn off the power on your HP all-in-one, and then turn it on again. On the control panel of the HP all-in-one, press the On button to turn off the HP all-in-one, and then press it again to turn it on. Also, turn off the power on your router and then turn it on again. To establish an active network connection 1 If the wired network icon is not active, check the cable connections from the HP all-in-one to your gateway or router to ensure connections are secure. 2 If the connections are secure, press the On button to turn off the HP all-in- one, and then press it again to turn it on. Also, turn off the power on your router and then turn it on again. I received a System Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card (NIC) is not installed properly. 46

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Cause
You do not have an active network connection.
Solution
Check to see if you have an active network connection.
To make sure your network connection is active
1
Check to see if the wired network icon (below on the left) is present on the
color graphics display. If the icon is present, the HP all-in-one is connected to
the network.
The icon on the left shows an active wired network. The icon on the right
shows an inactive network.
Wired network icon
2
If the wired network icon is not present, check the cable connections from the
HP all-in-one to your gateway or router to ensure connections are secure.
3
Make sure the HP all-in-one is connected to the network with a CAT-5
Ethernet cable.
4
Check the two Ethernet indicator lights on the top and bottom of the RJ-45
Ethernet jack on the back of the HP all-in-one. The lights indicate the
following:
a
Top light: If this light is a solid green, the device is properly connected to
the network, and communications have been established. If the top light is
off, there is no network connection.
b
Bottom light: This yellow light flashes when data is being sent or received
by the device over the network.
5
If the connections are secure, turn off the power on your HP all-in-one, and
then turn it on again. On the control panel of the HP all-in-one, press the
On
button to turn off the HP all-in-one, and then press it again to turn it on. Also,
turn off the power on your router and then turn it on again.
To establish an active network connection
1
If the wired network icon is not active, check the cable connections from the
HP all-in-one to your gateway or router to ensure connections are secure.
2
If the connections are secure, press the
On
button to turn off the HP all-in-
one, and then press it again to turn it on. Also, turn off the power on your
router and then turn it on again.
I received a System Requirements Error: No TCP/IP
Cause
Your Local Area Network (LAN) card (NIC) is not installed properly.
Chapter 9
46