HP 7410 Wired/Wireless Networking Guide - Page 46

HP Image Zone, When using the control panel to scan to a computer on the network, the HP all

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Page 46 highlights

When using the control panel to scan to a computer on the network, the HP allin-one cannot find my computer (infrastructure) Cause Your wireless network is not functioning. Solution Make sure that your access point is turned on and functioning properly. And make sure that your computer is communicating with the access point. Cause The HP all-in-one and computer are on different networks. Solution Make sure that your HP all-in-one and computer are on the same network by verifying that they both have the same IP address and subnet mask. To see the IP address and subnet mask of your HP all-in-one, print a network configuration page from your HP all-in-one (see Print and view a network configuration page). For a description of the items on the configuration page, including the IP address and subnet mask, see Configuration page definitions. To change the IP address or subnet mask, see Manage your network. Cause The encryption settings on your access point are not correct. Solution Verify the encryption settings on your access point. The same encryption key and settings must be used on both the access point and the HP all-in-one. Cause The destination you are attempting to scan to does not appear in the Scan To menu. Solution Designate which applications and other destinations appear on the Scan To menu by using the HP Image Zone on your computer. The HP all-in-one cannot find the computer (ad hoc) Cause You do not have a functioning network. HP all-in-one Network Guide 43

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When using the control panel to scan to a computer on the network, the HP all-
in-one cannot find my computer (infrastructure)
Cause
Your wireless network is not functioning.
Solution
Make sure that your access point is turned on and functioning properly. And make
sure that your computer is communicating with the access point.
Cause
The HP all-in-one and computer are on different networks.
Solution
Make sure that your HP all-in-one and computer are on the same network by
verifying that they both have the same IP address and subnet mask. To see the IP
address and subnet mask of your HP all-in-one, print a network configuration page
from your HP all-in-one (see
Print and view a network configuration page
). For a
description of the items on the configuration page, including the IP address and
subnet mask, see
Configuration page definitions
. To change the IP address or
subnet mask, see
Manage your network
.
Cause
The encryption settings on your access point are not correct.
Solution
Verify the encryption settings on your access point. The same encryption key and
settings must be used on both the access point and the HP all-in-one.
Cause
The destination you are attempting to scan to does not appear in the
Scan To
menu.
Solution
Designate which applications and other destinations appear on the
Scan To
menu
by using the
HP Image Zone
on your computer.
The HP all-in-one cannot find the computer (ad hoc)
Cause
You do not have a functioning network.
HP all-in-one Network Guide
43