HP 995c HP DeskJet 995C Series - (English) Quick Help for Windows - Page 102
two-sided printing option is selected, only one side of the prints when the automatic
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paper size changes when the automatic two-sided printing option is selected in the features tab The paper size selected in the Setup tab is not supported by the Automatic Two-Sided Printing Module. 1. Use one of the following methods to display the hp deskjet 9xx series screen: • Click File > Print, then click Properties. • Click File > Print Setup, then click Properties. • Click File > Print > Setup, then click Properties. The option selected varies depending on the software program you are using. The hp deskjet 9xx series screen appears displaying three tab options: Setup, Features, and Advanced. 2. Click the Setup tab. 3. Verify that a paper size supported by the Automatic Two-Sided printing module is selected. only one side of the page prints when the automatic two-sided printing option is selected Use the following solutions: • Print the document using the manual two-sided printing feature. • Use a media type supported by the Automatic Two-Sided Printing Module. • Use a media size supported by the Automatic Two-Sided Printing Module. See also: automatic two-sided printing module manual two-sided printing If you continue to have problems, contact HP Customer Care. 98